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035   $a(OCoLC)794327464
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071 32$aCCL no. 416
100   $a20020708d2002      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aManaging conflict with your boss$b[electronic resource] /$fDavida Sharpe and Elinor Johnson
205   $a1st edition
210   $aGreensboro, NC $cCenter for Creative Leadership$d2002
215   $a1 online resource (32 p.)
225 1 $aIdeas into action guidebooks
300   $aDescription based upon print version of record.
311   $a1-882197-70-4 
320   $aIncludes bibliographical references.
327   $aTitle Page; Table of Contents; What Is Conflict?; Why Managing Conflict Is Important; Managing Conflict with Your Boss; Clarifying Expectations; Sharpening Your View; Lessons of Experience; Seven Steps toward Managing Conflict; Suggested Readings; Background; Key Point Summary; Lead Contributors
330   $aAs individuals, we can be creative and ambitious in our personal lives and in our professional lives. But individual efforts can't always match the energy and productivity of a group. Cultures, societies, clubs, schools, and militaries arose out of our need to band together for mutual support. Organizations were created to deal more effectively with the environment-both the natural world and the world of work. But there is a trade-off when we move from individual contributions to group efforts: the relationships necessary for working together can spawn conflict.In organizations, tensions b
410  0$aIdeas into action guidebooks.
606   $aInterpersonal conflict
606   $aConflict management
606   $aInterpersonal communication
606   $aEmployees
606   $aSupervisors
615  0$aInterpersonal conflict.
615  0$aConflict management.
615  0$aInterpersonal communication.
615  0$aEmployees.
615  0$aSupervisors.
676   $a650.1
676   $a658.315
700   $aSharpe$b Davida$01054829
701   $aJohnson$b Elinor$01054830
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910827472903321
996   $aManaging conflict with your boss$92487761
997   $aUNINA