LEADER 01947nam 2200505Ia 450 001 9910827292303321 005 20200520144314.0 010 $a1-280-70631-7 010 $a9786610706310 024 3 $z9781846632778 035 $a(CKB)1000000000333501 035 $a(MiAaPQ)EBC282898 035 $a(Au-PeEL)EBL282898 035 $a(CaPaEBR)ebr10149893 035 $a(CaONFJC)MIL70631 035 $a(OCoLC)935262809 035 $a(EXLCZ)991000000000333501 100 $a20000815d2006 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aE-government /$fguest editors: Khalid S. Soliman and John F. Affisco 205 $a1st ed. 210 $aBradford, England $cEmerald Group Publishing$dc2006 215 $a124 p 225 0 $aBusiness Process Management Journal ;$v12, no. 1 311 $a1-84663-277-3 327 $aCover -- Introduction -- E-government in New Zealand: the local authority perspective -- From government to e-government: a transition model -- Interpreting e-government and development: Efficiency, transparency or governance at a distance? -- The business value of e-government for small firms -- Towards excellence in e-governance -- Towards quality e-service in the public sector. 330 $aTake a look at examples from the USA, New Zealand and the UK in understanding the role of technology in the provision of public sector services. 606 $aInternet in public administration 606 $aElectronic commerce 615 0$aInternet in public administration. 615 0$aElectronic commerce. 676 $a352.3/802854678 701 $aSoliman$b Khalid S$01643105 701 $aAffisco$b John F$01646881 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910827292303321 996 $aE-government$93994122 997 $aUNINA