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010   $a1-281-78174-6
010   $a9786611781743
010   $a1-84642-745-2
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035   $a(OCoLC)476168921
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100   $a20070712d2008      uy         0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aService user involvement $ereaching the hard to reach in supported housing /$fHelen Brafield and Terry Eckersley
205   $a1st ed.
210   $aLondon ;$aPhiladelphia $cJessica Kingsley Publishers$d2008
215   $a1 online resource (225 p.)
300   $aDescription based upon print version of record.
311   $a1-84310-343-5 
320   $aIncludes bibliographical references and indexes.
327   $afront cover; Service User Involvement: Reaching the Hard to Reach in Supported Housing; Contents; PREFACE; ACKNOWLEDGEMENTS; INTRODUCTION; 1 Models of Service User Participation; 2 The ROCC Research Project; 3 Barriers and Enablers to Effective Service User Consultation; 4 Methods that Enable Client Consultation; 5 A Two-tier Model for Consultation for Strategic Planning; 6 The Young Men's Christian Association (YMCA); 7 The Way Ahead; 8 Devising Your Own Consultation Strategy; APPENDIX A ? QUESTIONNAIRE FOR PROVIDERS; APPENDIX B ? VALUES STATEMENT
327   $aAPPENDIX C ? CALCULATING THE COST OF CLIENT CONSULTATION REFERENCES; USEFUL WEBSITES; SUBJECT INDEX; AUTHOR INDEX; back cover;
330   $aInvolving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travelers, women escaping domestic violence and black and minority ethnic groups. The authors explore traditional consultation methods such as meetings and questionn
606   $aPeople with social disabilities$xServices for$zGreat Britain
606   $aPeople with social disabilities$xHousing$zGreat Britain
606   $aSocial service$zGreat Britain$xCitizen participation
606   $aHousing policy$zGreat Britain$xCitizen participation
606   $aCounselor and client$zGreat Britain
615  0$aPeople with social disabilities$xServices for
615  0$aPeople with social disabilities$xHousing
615  0$aSocial service$xCitizen participation.
615  0$aHousing policy$xCitizen participation.
615  0$aCounselor and client
676   $a362.4/0480941
676   $a363.50941
700   $aBrafield$b Helen$f1966-$01696421
701   $aEckersley$b Terry$f1961-$01696422
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910827011703321
996   $aService user involvement$94076390
997   $aUNINA