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100   $a20011029d2001      uy         0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 00$aReading and writing public documents $eproblems, solutions, and characteristics /$fedited by Daniel Janssen, Rob Neutelings
205   $a1st ed.
210   $aAmsterdam ;$a[Great Britain] $cJ. Benjamins$dc2001
215   $a1 online resource (vi, 304 pages) $cillustrations
225 1 $aDocument design companion series ;$vv. 1
300   $aBibliographic Level Mode of Issuance: Monograph
311 0 $a1-58811-009-5 
311 0 $a90-272-3201-6 
320   $aIncludes bibliographical references and index.
327   $aHow research can lead to better government forms / Carel Jansen & Michael Steehouder Undercover research into text quality as a tool for communication management : the case of the Dutch tax department / Jan Renkema Optimizing public information brochures : formative evaluation in document design processes / Menno de Jong & Peter Jan Schellens Public documents in a multilingual context / Jacqueline Hulst & Leo Lentz Improving the quality of public documents : or, why training public writers often doesn't work / Danie?l Janssen The lack of clarity in a sentence : the style of official documents in Dutch / Frank Jansen Convincing citizens : the role of argument quality / Hans Hoeken Collaborative writing for the government / Danie?l Janssen & Niels van der Mast Strategic revision of public documents : how policy writers revise documents in order to reach consensus / Niels van der Mast & Danie?l Janssen Trust and verify : local suspensions of the cooperation principle in political communication / Rob Neutelings & Henk Pander Maat Reading to assess in professional life : reading styles of Dutch parliamentarians / Rob Neutelings
330   $aGovernments communicate with the public through all kinds of documents: forms, brochures, letters, policy papers, and so on. These public documents have an important role in any democracy and their design very much affects the efficiency with which governments can perform their tasks.Document designers, linguists and other communication experts in the Netherlands have been studying public documents from a design point of view as well as empirically for decades. In this book, the most prominent of these researchers present the results of their work, collectively giving an overview of various recurring problems in government-to-public communication, and providing suggestions for problem solving.
410  0$aDocument design companion series ;$vv. 1.
606   $aGovernment report writing
615  0$aGovernment report writing.
676   $a808.066351
701   $aJanssen$b Daniel$01763587
701   $aNeutelings$b Rob$f1963-$01682936
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910827006703321
996   $aReading and writing public documents$94204127
997   $aUNINA