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010   $a9786612554698
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035   $a(OCoLC)656358945
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100   $a20110426d2010      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aPreventing and reducing aggression and violence in health and social care $ea holistic approach /$fKelvin Ford, Richard Byrt, James Dooher
205   $a1st ed.
210   $aCumbria [England] $cM&K Update Ltd.$d2010
215   $a1 online resource (237 p.)
300   $aDescription based upon print version of record.
311   $a1-905539-57-6 
320   $aIncludes bibliographical references and index.
327   $aCover; Prelims; Contents; About the authors; Chapter 1 A holistic approach; Chapter 2 Violence and aggression in services and the social context; Chapter 3 Essential principles and theoretical models; Chapter 4 Safe, therapeutic environments; Chapter 5 De-escalation: reducing arousal and aggression; Chapter 6 Non-verbal and verbal communication; Chapter 7 Biological exoplanations of violence and aggression; Chapter 8 Culture, diversity and communication; Chapter 9 Individuals with specific communication needs; Chapter 10 More on individuals with specific communication needs
327   $aChapter 11 Clients' physical health needsChapter 12 Psychosocial interventions, including cognitive behavioural therapy; Chapter 13 Other types of psychotherapy and therapeutic communities; Conclusion; References; Index
330   $aNo one should face aggression or violence in the workplace but these problems are increasingly being reported by health and social care workers and the people using their services. This helpful book explores the reasons why some individuals may become aggressive or violent and explains how a holistic approach can offer effective ways of preventing, anticipating, reducing and dealing with aggression and violence when they arise. By critically exploring the common issues and difficulties encountered by professionals, the authors provide valuable insights into this behaviour and how to implement 
606   $aMedical personnel$xViolence against
606   $aAggressiveness$xPrevention
606   $aViolence$xPrevention
615  0$aMedical personnel$xViolence against.
615  0$aAggressiveness$xPrevention.
615  0$aViolence$xPrevention.
676   $a362.1042
700   $aFord$b Kelvin$01630170
701   $aByrt$b Richard$01630171
701   $aDooher$b James$01630172
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910825786403321
996   $aPreventing and reducing aggression and violence in health and social care$93968329
997   $aUNINA