LEADER 04414oam 2200637I 450 001 9910825666503321 005 20240131172910.0 010 $a1-138-17820-9 010 $a1-315-04055-7 010 $a1-135-32718-1 024 7 $a10.4324/9781315040554 035 $a(CKB)2550000001131169 035 $a(EBL)1474496 035 $a(OCoLC)870591180 035 $a(SSID)ssj0001170023 035 $a(PQKBManifestationID)11741933 035 $a(PQKBTitleCode)TC0001170023 035 $a(PQKBWorkID)11168457 035 $a(PQKB)11526655 035 $a(MiAaPQ)EBC1474496 035 $a(Au-PeEL)EBL1474496 035 $a(CaPaEBR)ebr10786578 035 $a(CaONFJC)MIL530878 035 $a(OCoLC)868972796 035 $a(FINmELB)ELB133157 035 $a(EXLCZ)992550000001131169 100 $a20180706d2005 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$a21st century estate agency /$fGraham Norwood 210 1$aOxon [England] :$cEG Books,$d2005. 215 $a1 online resource (172 p.) 300 $aIncludes index. 311 $a0-7282-0459-2 311 $a1-299-99627-2 327 $aCover; Title Page ; Copyright Page; Table of Contents; 1 What Is 21st Century Estate Agency and Why Should We Care?; A world without technology; It's all change for the property market; Gaining the techno edge; Modernising the UK estate agent; 2 Where We Are Now and How We Got Here; Corporates using technology to gain an advantage on independent agents; Is the lack of regulation to blame?; 3 A Different World - How Estate Agents Elsewhere Use Technology; Case study 1: the US - the multi-listing system, technology and qualifications ... a potent mix; Case study 2: the US - e-mail newsletters 327 $aCase study 3: the US - how technology is used to train estate agentsCase study 4: Australia - the estate agent and the conveyancing solicitor come together in the "Real Estate Lawyer"; Case study 5: Australia - mobile telephone technology; Case study 6: Australia - licensing estate agents and technology qualifications; Case study 7: Canada - a (fiercely protected) multi-listing system; Case study 8: The Netherlands - another multi-listing system; Case study 9: The Netherlands - developers meet buyers via online technology; Case study 10: Denmark - yet another multi-listing system 327 $aCase study 11: Mainland Europe - here come the Americans4 The UK Should Not Fall Behind - What Is Available To Us?; Property Portfolio Management and Management Information software; Internet marketing tools; 21st century offices and tools; New media; 5 Case Studies of Adventurous UK Property Pioneers; Case study 1: Virtual estate agencies - Charles Lister, Daniel James and My First Home; Case study 2: Hand-held technology - Winkworth's Miniweb; Case study 3: The extranet - a "secret" service that can be offered by agents 327 $aCase study 4: Small business but big technology - Northumbria & Cumbria Estates, HexhamCase study 5: Internet property auctions - slowly but surely they are working; Case study 6: www.reservathathouse.com - another failure but another warning to agents too?; Case study 7: Mobility-friendly homes - using technology to create a niche market; Case study 8: House Network - the shape of things to come (without estate agents)?; Case study 9: www.email4property.co.uk - technology for the public to contact agents 327 $aCase study 10: Video conferencing - Taylor Woodrow, Bryant Homes and Countryside Properties lead the wayLearning the lessons; 6 E-everything - What Could Be Achieved If Only Agents Embraced New Technology; E-business, e-government, e-future; Home Information Packs and the revolution in estate agency; 21st century electronic infrastructure; 7 Resource Centre: Who Can Provide What?; Software providers for estate agents; Hardware providers for estate agents; Training for estate agents; Internet reference guide; Index 517 3 $aTwenty-first century estate agency 606 $aReal property 606 $aReal estate agents 615 0$aReal property. 615 0$aReal estate agents. 676 $a172 700 $aNorwood$b Graham.$01660855 801 0$bFlBoTFG 801 1$bFlBoTFG 906 $aBOOK 912 $a9910825666503321 996 $a21st century estate agency$94016381 997 $aUNINA