LEADER 04236nam 2200709Ia 450 001 9910825460503321 005 20200520144314.0 010 $a1-317-10158-8 010 $a1-317-10159-6 010 $a1-315-59358-0 010 $a1-283-08972-6 010 $a9786613089724 010 $a1-4094-0695-4 024 7 $a10.4324/9781315593586 035 $a(CKB)2550000000033100 035 $a(OCoLC)729166531 035 $a(CaPaEBR)ebrary10464442 035 $a(SSID)ssj0000529424 035 $a(PQKBManifestationID)11343415 035 $a(PQKBTitleCode)TC0000529424 035 $a(PQKBWorkID)10557283 035 $a(PQKB)11338906 035 $a(MiAaPQ)EBC684506 035 $a(MiAaPQ)EBC4920644 035 $a(MiAaPQ)EBC4920708 035 $a(Au-PeEL)EBL684506 035 $a(CaPaEBR)ebr10464442 035 $a(CaONFJC)MIL308972 035 $a(OCoLC)992335656 035 $a(EXLCZ)992550000000033100 100 $a20101207d2011 uy 0 101 0 $aeng 135 $aura|#---muuuu 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aManaging information services $ea sustainable approach /$fby Jo Bryson 205 $a3rd ed. 210 $aFarnham, Surrey $cAshgate$d2011 215 $a1 online resource (xviii, 421 pages) $cillustrations 300 $a"An Ashgate book." 300 $aFirst published 2011 by Ashgate Publishing. 311 $a1-4094-0694-6 311 $a1-4094-0696-2 320 $aIncludes bibliographical references and index. 327 $aPart I: Management influences in a changing landscape -- Managing in an uncertain world -- Strategic influences -- Part II: Strategy and Planning -- Strategic planning : Positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : A key to survival -- Strategic technology and asset management : A smarter approach -- Part III: Leadership and innovation -- Leadership -- Utilizing a values-driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Part IV: Governance and social responsibility -- Ensuring good corporate governance -- Using authority and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Part V: Customer and Market Focus -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Part VI: Success and Sustainability -- Bringing it all together. 330 $aThis third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers. 606 $aInformation resources management$vHandbooks, manuals, etc 606 $aCorporate libraries$xAdministration$vHandbooks, manuals, etc 606 $aInformation services$xManagement$vHandbooks, manuals, etc 615 0$aInformation resources management 615 0$aCorporate libraries$xAdministration 615 0$aInformation services$xManagement 676 $a658.4/038011 700 $aBryson$b Jo$f1950-$0616191 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910825460503321 996 $aManaging Information Services$91080842 997 $aUNINA