LEADER 06017nam 22008773u 450 001 9910825399503321 005 20240404235556.0 010 $a9781118915011 010 $a1118915011 010 $a9781118939017 010 $a1118939018 035 $a(CKB)3710000000198558 035 $a(EBL)1742834 035 $a(SSID)ssj0001261488 035 $a(PQKBManifestationID)11715816 035 $a(PQKBTitleCode)TC0001261488 035 $a(PQKBWorkID)11320856 035 $a(PQKB)10484781 035 $a(MiAaPQ)EBC1742834 035 $a(FR-PaCSA)88826899 035 $a(FRCYB88826899)88826899 035 $a(EXLCZ)993710000000198558 100 $a20140721d2014|||| u|| | 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBalanced Scorecard Evolution $eA Dynamic Approach to Strategy Execution 205 $a1st ed. 210 $aHoboken $cWiley$d2014 215 $a1 online resource (371 p.) 225 1 $aWiley Corporate F&A 300 $aDescription based upon print version of record. 311 08$a9781118726310 311 08$a1118726316 327 $aBalanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives 327 $aTELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES 327 $aChapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship 327 $aSPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase 327 $aBE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It? 327 $aCritically Examine the Existence of Common Change Blockers 330 $aThe best plan is useless without effective execution The future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning, and adaptation are the new rules of business success. A differentiating strategy is crucial, but it will only lead to competitive advantage if you execute it flawlessly. You'll succeed only if you have the right insight for strategic planning and the agility to execute your plan. Balanced 410 0$aWiley corporate F & A series. 606 $aBUSINESS & ECONOMICS / Decision-Making & Problem Solving 606 $aOrganizational change 606 $aOrganizational effectiveness 606 $aStrategic planning 606 $aStrategic planning 606 $aOrganizational change 606 $aBalanced scorecard (Management) 606 $aOrganizational effectiveness 606 $aManagement$2HILCC 606 $aBusiness & Economics$2HILCC 606 $aManagement Styles & Communication$2HILCC 615 4$aBUSINESS & ECONOMICS / Decision-Making & Problem Solving. 615 4$aOrganizational change. 615 4$aOrganizational effectiveness. 615 4$aStrategic planning. 615 0$aStrategic planning. 615 0$aOrganizational change. 615 0$aBalanced scorecard (Management) 615 0$aOrganizational effectiveness. 615 7$aManagement 615 7$aBusiness & Economics 615 7$aManagement Styles & Communication 676 $a658.4/012 676 $a658.4012 700 $aNiven$b Paul R$0473673 801 0$bAU-PeEL 801 1$bAU-PeEL 801 2$bAU-PeEL 906 $aBOOK 912 $a9910825399503321 996 $aBalanced Scorecard Evolution$94112688 997 $aUNINA