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010   $a9786610974580
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100   $a20070430d2008      uy         0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
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200 10$aShared services $ea manager's journey /$fDaniel C. Melchior, Jr
205   $a1st ed.
210   $aHoboken, N.J. $cWiley$dc2008
215   $a1 online resource (257 p.)
300   $aIncludes index.
311   $a0-470-14663-X 
327   $aShared Services: A Manager's Journey; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: BROWN FIELDS, GREEN FIELDS, AND HAZEL FIELDS; CHAPTER 2: FINALLY; CHAPTER 3: YOU ARE ONLY AS GOOD AS THOSE YOU ARE SURROUNDED BY; CHAPTER 4: DECISION TIME; CHAPTER 5: THE JOURNEY BEGINS; CHAPTER 6: THE JOURNEY CONTINUES; CHAPTER 7: MISSION ACCOMPLISHED; CHAPTER 8: LOCATION, LOCATION, LOCATION; CHAPTER 9: A TOUGH CONVERSATION; CHAPTER 10: EL PASO GOES LIVE; CHAPTER 11: TEAMWORK; CHAPTER 12: END-TO-END PROCESS; CHAPTER 13: PROCESS STEERING TEAMS; CHAPTER 14: PREPARATION
327   $aCHAPTER 15: DINNER AND A MEETING CHAPTER 16: MEASURE, MEASURE, MEASURE; CHAPTER 17: BONUS TIME; CHAPTER 18: PAY UP; CHAPTER 19: ALLOCATION TIME; CHAPTER 20: ALLOCATION DETAILS; CHAPTER 21: PERCEPTION IS REALITY; CHAPTER 22: THE DEVIL IS IN THE DETAILS; CHAPTER 23: THE NEXT STEPS; CHAPTER 24: SMOOTH RUNNING; CHAPTER 25: THE MEETING CONTINUES; CHAPTER 26: BEST-LAID PLANS; CHAPTER 27: TIME FOR A CHANGE; CHAPTER 28: OPPORTUNITY; CHAPTER 29: GROWTH; CHAPTER 30: HELLO AND GOOD-BYE; CHAPTER 31: THE CONFERENCE; CHAPTER 32: THANKSGIVING; INDEX
330   $aPraise for Shared Services A Manager's Journey""In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.""-Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared
606   $aShared services (Management)
606   $aManagement
615  0$aShared services (Management)
615  0$aManagement.
676   $a658.4/02
700   $aMelchior$b Daniel C.$f1966-$01693141
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