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010   $a0-8144-2762-6
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035   $a(OCoLC)53481994
035   $a(SSID)ssj0000097340
035   $a(PQKBManifestationID)11130674
035   $a(PQKBTitleCode)TC0000097340
035   $a(PQKBWorkID)10115054
035   $a(PQKB)10262894
035   $a(MiAaPQ)EBC242987
035   $a(Au-PeEL)EBL242987
035   $a(CaPaEBR)ebr10044975
035   $a(OCoLC)437158183
035   $a(EXLCZ)99111087027960200
100   $a20030429d2004      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aAdministrative assistant's & secretary's handbook$b[electronic resource] /$fby James Stroman, Kevin Wilson, Jennifer Wauson
205   $a2nd ed.
210   $aNew York $cAmerican Management Association$dc2004
215   $a1 online resource (574 p.)
300   $aDescription based upon print version of record.
311   $a0-8144-0784-6 
320   $aIncludes bibliographical references and index.
327   $aPreliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics
327   $a23. Glossary of Computer Terms24. The Business Letter; 25. Other Written Communications; 26. Forms of Address; 27. Legal Documents and Terms; 28. Grammar; 29. Language Usage and Style; 30. Common English Usage Problems; 31. Spelling; 32. Pronunciation; 33. Punctuation; 34. Numerals; 35. Bookkeeping and Accounting; 36. Business Taxes; 37. Banking; 38. Special Business and Financial Information for the Small Business Administrative Assistant; 39. Weights and Measures; 40. Your Future; Index
330   $aThe most thorough career guide for administrative professionals now addresses the latest issues in a new second edition.
517 3 $aAdministrative assistant's and secretary's handbook
606   $aOffice practice$vHandbooks, manuals, etc
606   $aSecretaries$vHandbooks, manuals, etc
615  0$aOffice practice
615  0$aSecretaries
676   $a651.3
700   $aStroman$b James$01664160
701   $aWauson$b Jennifer$01602238
701   $aWilson$b K$g(Kevin),$f1958-$01602237
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910824267403321
996   $aAdministrative assistant's & secretary's handbook$94022031
997   $aUNINA