LEADER 02352nam 2200625 a 450 001 9910791588603321 005 20210106231221.0 010 $a1-60344-302-9 035 $a(CKB)2560000000048725 035 $a(OCoLC)680622510 035 $a(CaPaEBR)ebrary10411782 035 $a(SSID)ssj0000457854 035 $a(PQKBManifestationID)11268217 035 $a(PQKBTitleCode)TC0000457854 035 $a(PQKBWorkID)10420347 035 $a(PQKB)11541755 035 $a(MiAaPQ)EBC3037768 035 $a(EXLCZ)992560000000048725 100 $a20150424d2010|||| s|| | 101 0 $aeng 181 $ctxt 182 $cc 183 $acr 200 10$aElma Dill Russell Spencer Series in the West and Southwest : Tejano Leadership in Mexican and Revolutionary Texas$b[electronic resource] 210 $aCollege Station, TX, USA$cTexas A&M University Press$d20100101 210 $cTexas A&M University Press 215 $a1 online resource (275 p.) 225 0 $aElma Dill Russell Spencer series in the West and Southwest Tejano leadership in Mexican and Revolutionary Texas 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a1-60344-152-2 606 $aHISTORY$2bisac 606 $aUnited States / State & Local / Southwest (AZ, NM, OK, TX)$2bisac 606 $aMexican American leadership$xHistory$y19th century$zTexas 606 $aMexican Americans$xHistory$y19th century$zTexas 606 $aRegions & Countries - Americas$2HILCC 606 $aUnited States Local History$2HILCC 606 $aHistory & Archaeology$2HILCC 615 7$aHISTORY 615 7$aUnited States / State & Local / Southwest (AZ, NM, OK, TX) 615 0$aMexican American leadership$xHistory 615 0$aMexican Americans$xHistory 615 7$aRegions & Countries - Americas 615 7$aUnited States Local History 615 7$aHistory & Archaeology 676 $a976.4/0046872 700 $ade la Teja$b Jess? F$01571863 702 $aRamos$b Raâul A 702 $aTeja$b Jesús F. de la 702 $aRamos$b Raúl A 702 $aTeja$b Jesâus F. de la 801 0$bPQKB 906 $aBOOK 912 $a9910791588603321 996 $aElma Dill Russell Spencer Series in the West and Southwest : Tejano Leadership in Mexican and Revolutionary Texas$93846417 997 $aUNINA LEADER 02455oam 2200481 450 001 9910824197403321 005 20170523091616.0 010 $a1-283-40335-8 010 $a9786613403353 024 7 $a10.1515/9783598440120 035 $a(OCoLC)62777532 035 $a(MiFhGG)GVRL0SGX 035 $a(EXLCZ)991000000000220904 100 $a20050803d2005 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 10$aDealing with an international clientele $ecommunications, diplomacy and etiquette /$fMeri Meredith 210 $aMu?nchen $cSaur$d2004 210 1$aMunchen, Germany :$cK.G. Saur,$d2005. 215 $a1 online resource (241 pages) 225 1 $aThe information services management series 300 $aDescription based upon print version of record. 311 0 $a3-598-24370-7 311 0 $a3-598-44012-X 320 $aIncludes bibliographical references and index. 327 $tFront matter --$tContents --$tAcknowledgments --$tIntroduction --$tChapter One. The Problem --$tChapter Two. Welcome --$tChapter Three. Respect --$tChapter Four. Speak Slowly and Distinctly --$tChapter Five. Communication --$tChapter Six. Etiquette --$tChapter Seven. Diplomacy --$tChapter Eight. Learning versus Teaching --$tChapter Nine. Cultures of the World, A-I --$tChapter Ten. Cultures of the World, J-W --$tBackmatter 330 $aThis book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result 410 0$aInformation services management. 606 $aCommunication, International 615 0$aCommunication, International. 676 $a025.52 676 $a303.482 686 $aAN 76000$2rvk 700 $aMeredith$b Meri$01657548 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910824197403321 996 $aDealing with an international clientele$94011034 997 $aUNINA