LEADER 03133nam 22006131 450 001 9910823816803321 005 20200514202323.0 010 $a1-4725-5283-0 010 $a1-4411-9337-5 010 $a1-283-85338-8 010 $a1-4411-6325-5 024 7 $a10.5040/9781472552839 035 $a(CKB)2550000000709175 035 $a(StDuBDS)AH25461401 035 $a(MiAaPQ)EBC1080350 035 $a(Au-PeEL)EBL1080350 035 $a(CaPaEBR)ebr10632593 035 $a(CaONFJC)MIL416588 035 $a(OCoLC)820036787 035 $a(UtOrBLW)bpp09256192 035 $a(EXLCZ)992550000000709175 100 $a20140929d2013 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aConsuming higher education $ewhy learning can't be bought /$fJoanna Williams 205 $a1st ed. 210 1$aLondon :$cBloomsbury Academic, an imprint of Bloomsbury Publishing Plc,$d2013. 215 $a1 online resource (x, 166 pages) 311 $a1-4411-9450-9 311 $a1-4411-8360-4 320 $aIncludes bibliographical references and index. 327 $aIntroduction: it's not about the money -- Students within a changing university -- The rise of the student consumer -- Constructing consumption -- Teaching consumption and consuming learning -- A question of identity -- Customer care -- Beyond entitlement. 330 8 $aConsuming Higher Education explores the status of students within the university and society, and the funding and purpose of higher education, drawing on empirical data, UK and USA government policy documents, speeches by policy makers and media representations of students. Joanna Williams moves beyond the debates surrounding fees to consider the impact of the consumption model on universities, learning, knowledge, and student identity. While consumer status initially appears to empower students, Williams argues that it ultimately erodes students' autonomy and reduces learning to an instrumental focus on credit accumulation. At the same time, in giving students consumer status, lecturers are encouraged to avoid intellectually or emotionally challenging content so as not to upset student consumers, which could promote dissatisfaction. Williams draws these themes and arguments together to consider what it means to be a student and to explore alternative conceptions of higher education 606 $aEducation, Higher$xAims and objectives 606 $aEducation, Higher$xEconomic aspects 606 $aEducation, Higher$xMarketing 606 $aHigher education and state 606 $2Colleges of higher education 615 0$aEducation, Higher$xAims and objectives. 615 0$aEducation, Higher$xEconomic aspects. 615 0$aEducation, Higher$xMarketing. 615 0$aHigher education and state. 676 $a378 700 $aWilliams$b Joanna$0640514 801 0$bUtOrBLW 801 1$bUtOrBLW 801 2$bUkLoBP 906 $aBOOK 912 $a9910823816803321 996 $aConsuming higher education$93955815 997 $aUNINA