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100   $a20120807d2013      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aExpert mediators overcoming mediation challenges in workplace, family, and community conflicts$b[electronic resource] /$fJean Poitras and Susan Raines
210   $aLanham $cJason Aronson$dc2013
215   $a1 online resource (194 p.)
300   $aDescription based upon print version of record.
311   $a1-4422-4298-1 
311   $a0-7657-0963-5 
320   $aIncludes bibliographical references and index.
327   $aContents; Acknowledgments; Introduction; 1 Tapping Expert Mediators' Knowledge; 2 Dealing with Resistance to Mediation; 3 Dealing with Mistrust among Parties; 4 Dealing with Difficult Attorneys; 5 Dealing with Cultural Differences; 6 Maintaining Neutrality in Mediation; 7 Dealing with Parties' Emotions; 8 Moving from Past to Future Focus; 9 Dealing with Entrenched Positions; Conclusion; Appendix; Bibliography; Index; About the Authors
330   $aTapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice and across geographic regions, Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts integrates best practices to overcome classic mediation challenges. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique. 
606   $aMediation
606   $aMediators (Persons)$xLegal status, laws, etc
606   $aDispute resolution (Law)
606   $aConflict management
615  0$aMediation.
615  0$aMediators (Persons)$xLegal status, laws, etc.
615  0$aDispute resolution (Law)
615  0$aConflict management.
676   $a303.69
700   $aPoitras$b Jean$f1968-$01660102
701   $aRaines$b Susan$0845061
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910823037103321
996   $aExpert mediators overcoming mediation challenges in workplace, family, and community conflicts$94015111
997   $aUNINA