LEADER 05373nam 22006374a 450 001 9910822988303321 005 20200520144314.0 010 $a1-134-35823-7 010 $a1-280-01961-1 010 $a0-203-49432-6 035 $a(CKB)111087026922222 035 $a(StDuBDS)AH3712301 035 $a(SSID)ssj0000292080 035 $a(PQKBManifestationID)11238678 035 $a(PQKBTitleCode)TC0000292080 035 $a(PQKBWorkID)10256245 035 $a(PQKB)11734233 035 $a(MiAaPQ)EBC182705 035 $a(EXLCZ)99111087026922222 100 $a20030619d2004 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 00$aCommunication, relationships and care $ea reader /$fedited by Martin Robb ... [et al.] 205 $a1st ed. 210 $aLondon ;$aNew York $cRoutledge $cOpen University$d2004 215 $a1 online resource (x, 368 p. ) $cill 300 $aAt foot of title: The Open University. 311 $a0-415-32659-1 311 $a0-203-60236-6 320 $aIncludes bibliographical references and index. 327 $aIntroduction 1. Communication, Relationships and Care: the Changing Context 2. Themes and Issues in Communication and Relationships 3. Developing Good Practice 4.Communication and Relationships in Care Organisations. 330 $aThis reader provides a comprehensive collection of literature on communication, relationships and care. Its aim is to help people involved in care services as workers, carers or users to improve communication processes and develop more participatory relationships. 330 $bCommunication and relationships have become an increasing focus of attention in debates about the future of health and social care. People working in care services are being encouraged to improve communication processes, to develop more participatory relationships with service users, and to work more closely in partnership with other professionals. This Reader provides a comprehensive collection of literature that aims to enable those involved in care services, as workers, carers or service users, to reflect on their everyday interactions and to situate them in wider contexts. Including new material from the frontline of research and practice, as well as some classic readings, this wide-ranging volume emphasises the need to see interpersonal communication as embedded in relationships, and to take account of issues of power and diversity, as well as the emotional dimension of care work. Covering both health and social care, the Reader is divided into four sections, focusing on: * concepts and contexts * analysing aspects of communication * the person in the process * communication and relationships in organisations. Communication, Relationships and Care will be an essential resource for students of social work, nursing, health and social policy, and for all involved in health and social care services, whether as professionals, carers or service users. It is a set book for the Open University's second level undergraduate course Communication and Relationships in Health and Social Care (K205). Communication and relationships have become an increasing focus of attention in debates about the future of health and social care. People working in care services are being encouraged to improve communication processes, to develop more participatory relationships with service users, and to work more closely in partnership with other professionals. This Reader provides a comprehensive collection of literature that aims to enable those involved in care services, as workers, carers or service users, to reflect on their everyday interactions and to situate them in wider contexts. Including new material from the frontline of research and practice, as well as some classic readings, this wide-ranging volume emphasises the need to see interpersonal communication as embedded in relationships, and to take account of issues of power and diversity, as well as the emotional dimension of care work. Covering both health and social care, the Reader is divided into four sections, focusing on: * concepts and contexts * analysing aspects of communication * the person in the process * communication and relationships in organisations. Communication, Relationships and Care will be an essential resource for students of social work, nursing, health and social policy, and for all involved in health and social care services, whether as professionals, carers or service users. It is a set book for the Open University's second level undergraduate course Communication and Relationships in Health and Social Care (K205). 606 $aInterpersonal communication 606 $aInterpersonal relations 606 $aCommunication in human services 606 $aCommunication in medicine 615 0$aInterpersonal communication. 615 0$aInterpersonal relations. 615 0$aCommunication in human services. 615 0$aCommunication in medicine. 676 $a302.3/4 686 $a05.20$2bcl 686 $a44.10$2bcl 701 $aRobb$b Martin$01158070 712 02$aOpen University. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910822988303321 996 $aCommunication, relationships and care$94126660 997 $aUNINA