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100   $a20130911d2012      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aFundamentals of reference$b[electronic resource]$fCarolyn M. Mulac
210   $aChicago, Ill. $cAmerican Library Association$dc2012
215   $a1 online resource (146 p.)
225  0$aALA fundamentals series
300   $aDescription based upon print version of record.
311   $a0-8389-1087-4 
320   $aIncludes bibliographical references and index.
327   $aContents; Acknowledgments; Introduction; Part 1: Reference Sources; Chapter 1: Encyclopedias; Chapter 2: Websites; Chapter 3: Dictionaries; Chapter 4: Almanacs, Handbooks, and Yearbooks; Chapter 5: Indexes; Chapter 6: Directories; Chapter 7: Geographical Sources; Chapter 8: Biographical Sources; Chapter 9: Statistical Sources; Part 2: Reference Services; Chapter 10: The Reference Interview; Chapter 11: Reference Service in Person; Chapter 12: Telephone Reference Service; Chapter 13: Online Reference Service; Chapter 14: Reference Service to Children and Young Adults
327   $aChapter 15: Reference Service in Special SubjectsChapter 16: Reference Policies; Chapter 17: Reference Standards; Chapter 18: Reference Evaluation; Appendix: ALA Documents; Bibliography; List of Reference Sources Discussed in Part 1; Index
330   $aAn excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!
410  0$aALA Fundamentals Series
606   $aReference services (Libraries)$zUnited States
606   $aReference sources$vBibliography
606   $aInternet in library reference services
615  0$aReference services (Libraries)
615  0$aReference sources
615  0$aInternet in library reference services.
676   $a025.5/20973
700   $aMulac$b Carolyn$01686135
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910822778503321
996   $aFundamentals of reference$94058789
997   $aUNINA