LEADER 03792oam 2200685 a 450 001 9910822180203321 005 20240410121821.0 010 $a0-19-028390-4 010 $a1-280-52995-4 010 $a1-4294-0461-2 035 $a(CKB)111035898478258 035 $a(CtWfDGI)bkb00000546 035 $a(SSID)ssj0000173030 035 $a(PQKBManifestationID)12065073 035 $a(PQKBTitleCode)TC0000173030 035 $a(PQKBWorkID)10162092 035 $a(PQKB)10334605 035 $a(MiAaPQ)EBC272969 035 $a(EXLCZ)99111035898478258 100 $a20020408d1999 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe horizontal organization $ewhat the organization of the future looks like and how it delivers value to customers /$fFrank Ostroff 205 $a1st ed. 210 $aNew York $cOxford University Press$dc1999 215 $a1 online resource (272 pages) 300 $aTitle from title screen. 311 $a970-613-491-3 311 $a0-19-512138-4 320 $aIncludes bibliographical references and index. 327 $aIntro -- Contents -- Preface -- Acknowledgments -- PART I: WHAT THE HORIZONTAL ORGANIZATION IS -- 1 WHO NEEDS THE HORIZONTAL ORGANIZATION?: Almost Everyone -- 2 EACH HORIZONTAL ORGANIZATION IS UNIQUE: Ford Motor and OSHA Show the Way -- 3 HORIZONTAL IS NOT THE SAME AS FLAT: Distinctive Features of the Horizontal Organization -- 4 THE HORIZONTAL ORGANIZATION EMPOWERS PEOPLE: How Employees Control the Company's Core Processes -- PART II: HOW THE HORIZONTAL ORGANIZATION WORKS -- 5 ORGANIZING AROUND A CORE PROCESS: The Supply Management Organization of Motorola's Space and Systems Technology Group -- 6 ORGANIZING A HORIZONTAL OPERATING UNIT: GE Salisbury -- 7 ORGANIZING A DIVISION AROUND A SALES AND SERVICE DELIVERY PROCESS: Barclays Bank's Home Finance Division -- 8 ORGANIZING AN ENTIRE COMPANY HORIZONTALLY: Xerox -- PART III: HOW TO BUILD A HORIZONTAL ORGANIZATION -- 9 THREE PHASES TO MASTER: Set Direction, Formulate Design, Institutionalize the Approach -- 10 PHASE ONE-SET DIRECTION: Where and How Will You Compete? -- 11 PHASE TWO-FORMULATE DESIGN: How Will You Do What You Do? -- 12 PHASE THREE-INSTITUTIONALIZE THE APPROACH: How Will You Maintain Momentum? -- Epilogue: THE ROAD AHEAD: Anticipating and Avoiding Problems and Seizing Opportunities -- Notes -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X. 330 $aThis text provides a model for organizations to structure themselves to deliver successful products or services to their customers. It eliminates the prevailing hierarchical organization of command and control and replaces it with a horizontal organization that manages the basic core processes. 606 $aTeams in the workplace 606 $aManagement$xEmployee participation 606 $aTeams in the workplace$xEmployee participation 606 $aManagement 606 $aManagement$2HILCC 606 $aBusiness & Economics$2HILCC 606 $aManagement Styles & Communication$2HILCC 608 $aElectronic books.$2lcsh 615 0$aTeams in the workplace. 615 0$aManagement$xEmployee participation. 615 0$aTeams in the workplace$xEmployee participation 615 0$aManagement 615 7$aManagement 615 7$aBusiness & Economics 615 7$aManagement Styles & Communication 676 $a658.4/02 676 $a658.402 700 $aOstroff$b Frank$0747178 712 02$aBooks24x7, Inc. 801 0$bCtWfDGI 801 1$bCtWfDGI 906 $aBOOK 912 $a9910822180203321 996 $aThe horizontal organization$94118746 997 $aUNINA