LEADER 03190nam 2200493I 450 001 9910820198403321 005 20240613201215.0 010 $a1-83982-260-0 010 $a1-83982-258-9 035 $a(CKB)4100000011378410 035 $a(MiAaPQ)EBC6274682 035 $a(UtOrBLW)9781839822605 035 $a(Au-PeEL)EBL6274682 035 $a(OCoLC)1182876085 035 $a(BIP)076488726 035 $a(EXLCZ)994100000011378410 100 $a20200817d2020 uy 0 101 0 $aeng 135 $aurun||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aLocal government shared services centers $emanagement and organization /$fauthored by Pawe? Modrzye?ski (UTP University of Science and Technology, Poland) 210 1$aBingley, England :$cEmerald Publishing,$d[2020] 210 4$d2020 215 $a1 online resource (259 pages) 225 1 $aEmerald points 300 $aIncludes index. 311 $a1-83982-261-9 320 $aIncludes bibliographical references. 327 $aChapter 1: Idea and purpose of creating a shared services centre -- Chapter 2: Development of the shared services market -- Chapter 3: Development of the market of shared services in the local government sector in Poland -- Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments -- Chapter 5: Use of IT infrastructure by self-government shared service centers. 330 $aShared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics. 410 0$aEmerald points. 606 $aShared services (Management)$zPoland 606 $aLocal government$xTechnological innovations$zPoland 615 0$aShared services (Management) 615 0$aLocal government$xTechnological innovations 676 $a320.809438 801 0$bUtOrBLW 801 1$bUtOrBLW 906 $aBOOK 912 $a9910820198403321 996 $aLocal government shared services centers$93943414 997 $aUNINA