LEADER 03049nam 2200517 450 001 9910819834503321 005 20230814221605.0 010 $a3-11-045450-5 024 7 $a10.1515/9783110454857 035 $a(CKB)4100000001501818 035 $a(MiAaPQ)EBC5155839 035 $a(DE-B1597)460415 035 $a(OCoLC)1024021416 035 $a(DE-B1597)9783110454857 035 $a(Au-PeEL)EBL5155839 035 $a(CaPaEBR)ebr11480445 035 $a(OCoLC)1015876641 035 $a(EXLCZ)994100000001501818 100 $a20171107h20182018 uy| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aNew horizons in patient safety$iSafe communication $eevidence-based core competencies with case studies from nursing practice /$fAnnegret Hannawa, Anne L. Wendt, Lisa J. Day 210 1$aBerlin ;$aBoston :$cWalter De Gruyter GmbH,$d[2018] 210 4$dİ2018 215 $a1 online resource (272 pages) 311 $a3-11-045304-5 311 $a3-11-045485-8 320 $aIncludes bibliographical references and index. 327 $aHealthcare quality and patient safety : a global perspective / Lori Paine, Cheryl Dennison Himmelfarb -- Myths and truths of human communication / Annegret F. Hannawa -- Communication topics in healthcare quality and patient safety / Annegret F. Hannawa -- Interpersonal communication : challenges, processes, and issues / Annegret F. Hannawa -- The Hannawa SACCIA typology : five core competencies that constitute : a safe communication / Annegret F. Hannawa -- Lessons from communication science / Annegret F. Hannawa. 330 $a"This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world"--Provided by publisher. 606 $aCommunication in nursing 615 0$aCommunication in nursing. 676 $a610.73028/9 700 $aHannawa$b Annegret F.$f1979-$01627250 702 $aWendt$b Anne L. 702 $aDay$b Lisa J. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910819834503321 996 $aNew horizons in patient safety$93992278 997 $aUNINA