LEADER 02754nam 2200601 a 450 001 9910819173403321 005 20200520144314.0 010 $a1-281-12862-7 010 $a9786611128623 010 $a0-8144-3007-4 035 $a(CKB)1000000000366070 035 $a(CtWfDGI)bkb00016106 035 $a(SSID)ssj0000078240 035 $a(PQKBManifestationID)11188494 035 $a(PQKBTitleCode)TC0000078240 035 $a(PQKBWorkID)10066497 035 $a(PQKB)10945471 035 $a(Au-PeEL)EBL3001872 035 $a(CaPaEBR)ebr10196218 035 $a(CaONFJC)MIL112862 035 $a(OCoLC)929146790 035 $a(CaSebORM)9780814474082 035 $a(MiAaPQ)EBC3001872 035 $a(OCoLC)187918452 035 $a(OCoLC)ocm187918452 035 $a(EXLCZ)991000000000366070 100 $a20060612d2007 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 12$aA survival guide to managing employees from hell $ehandling idiots, whiners, slackers, and other workplace demons /$fGini Graham Scott 205 $a1st ed. 210 $aNew York $cAMACOM$dc2007 215 $ax, 230 p. $cill 300 $aIncludes index. 311 $a0-8144-7408-X 327 $aBad Attitude -- Incompetent -- Personal Issues -- Trust and Honesty -- Communication -- Putting It All Together. 330 $aAll managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee. 606 $aProblem employees$vCase studies 606 $aSupervision of employees 615 0$aProblem employees 615 0$aSupervision of employees. 676 $a658.3/045 700 $aScott$b Gini Graham$0621086 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910819173403321 996 $aA survival guide to managing employees from hell$94006432 997 $aUNINA