LEADER 04677nam 2200613 a 450 001 9910780451503321 005 20230421041809.0 010 $a1-4175-2210-0 035 $a(CKB)111090425051340 035 $a(EBL)3116902 035 $a(SSID)ssj0000178901 035 $a(PQKBManifestationID)11171630 035 $a(PQKBTitleCode)TC0000178901 035 $a(PQKBWorkID)10230032 035 $a(PQKB)10559916 035 $a(MiAaPQ)EBC3116902 035 $a(Au-PeEL)EBL3116902 035 $a(CaPaEBR)ebr10057985 035 $a(OCoLC)922966914 035 $a(EXLCZ)99111090425051340 100 $a19940309d1994 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aInfluence$b[electronic resource] $eportable power for the '90s /$fElaina Zuker 210 $aMenlo Park, CA $cCrisps Publications$dc1994 215 $a1 online resource (86 p.) 225 1 $a50-Minute series 300 $aDescription based upon print version of record. 311 $a1-56052-275-5 327 $a""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""PART I Influencea??? Getting What You Want""; ""INFLUENCEa??? GETTING WHAT YOU WANT""; ""What Influences You?""; ""Influence Factors Checklist""; ""A NEW DEFINITION OF INFLUENCE""; ""What Influence Isna???t""; ""WHAT INFLUENCE MEANS TO YOU""; ""DOVETAILINGa??? YOUR WIN-WIN STRATEGY""; ""INFLUENCE""; ""MANIPULATION""; ""Getting Tuned In""; ""There Are No Shortcuts""; ""CREATING A PERSONAL INFLUENCE ACTION PLAN""; ""A FIVE-STEP PLAN""; ""PART II Influencing in an Age of Change""; ""INFLUENCING IN AN AGE OF CHANGE"" 327 $a""Meeting the Challenge of an Age of Change""""COMPETITION:""; ""The Race Heats Up""; ""TECHNOLOGY:""; ""The Danger Of Depersonalization""; ""INFORMATION:""; ""Getting What You Need""; ""WORKER VALUES:""; ""New Management Norms Required""; ""INNOVATION:""; ""Wea???re All Expected to be More Creative""; ""ORGANIZATIONAL STRUCTURE:""; ""Changing the Way Things Work""; ""OLD HIERARCHICAL STRUCTURES""; ""NEW INFLUENCE STRUCTURES""; ""CAUGHT IN THE MIDDLE""; ""PLAYING IT BY EAR""; ""GETTING AHEAD IN THE AGE OF CHANGE""; ""YOUR OWN ORGANIZATION""; ""PART III How to Influence Anybody"" 327 $a""THE FORMULA FOR SUCCESS""""INFLUENCE=ATTENTIVENESS+FLEXIBILITY""; ""Learning How Best to Apply Influence Skills""; ""LIKE LIKES LIKE""; ""PART IV The Art of Listening: The Underrated a???Power Toola???""; ""WHY LISTENING IS SO DIFFICULT""; ""Why?""; ""Distractions""; ""Lack of Training""; ""Filtering""; ""Self-Absorption""; ""LISTENING TO INFLUENCE""; ""1. Listening without Judging""; ""2. Developing a Genuine Interest in Others""; ""3. Learning to Ask Good Questions""; ""4. Developing the Art of Helping with Silence""; ""5. Developing a Desire to Accommodate""; ""Accommodation Quick-Check"" 327 $a""6. Practice Makes Perfect""""OPEN LISTENING""; ""ACTIVE LISTENING""; ""REFLECTING FEELINGS""; ""OPEN-ENDED QUESTIONING""; ""BLOCK-BUSTING QUESTIONS""; ""COMPARATORS: PRECISION QUESTIONS""; ""Qualifying Comparators""; ""UNIVERSALS""; ""PART V Refined Listening""; ""FINE-TUNING YOUR RADAR""; ""THE CONTEXT""; ""The External Environment""; ""The Internal Environment""; ""THE SIX Rs""; ""1. Relationship""; ""2. Range""; ""3. Record""; ""4. Reasons""; ""5. Rules""; ""6. Resistance""; ""THE CONTENT""; ""THE MEDIUM""; ""Refined Listening""; ""TUNING IN TO WHATa???S UNSPOKEN"" 327 $a""1. Body Posture and Gestures""""2. Skin Color Changes""; ""3. Minute Muscle Changes""; ""4. Lower Lip Changes""; ""5. Breathing Changes""; ""6. Voice Patterns: Tone, Tempo and Volume""; ""REPRESENTATIONAL SYSTEMS""; ""A VISUAL PERSON""; ""AN AUDITORY PERSON""; ""A KINESTHETIC PERSON""; ""A GUSTATORY PERSON""; ""AN OLFACTORY PERSON""; ""PART VI The Magic of Rapport""; ""SETTING THE STAGE FOR GREATER INFLUENCE""; ""RAPPORT""; ""ENTRAINMENT""; ""ENTRAINMENT AND THE RHYTHM OF RAPPORT""; ""ENTRAINMENT AS RAPPORTa??? THE HEARTBEAT OF INFLUENCE""; ""Breaking Rapport""; ""Matching Breathing"" 327 $a""Matching Voice"" 410 0$aFifty-Minute series. 606 $aInfluence (Psychology) 606 $aPersuasion (Psychology) 606 $aSuccess$xPsychological aspects 615 0$aInfluence (Psychology) 615 0$aPersuasion (Psychology) 615 0$aSuccess$xPsychological aspects. 676 $a153.8/52 700 $aZuker$b Elaina$01547503 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910780451503321 996 $aInfluence$93803924 997 $aUNINA LEADER 01773nam 2200553 450 001 9910817895403321 005 20230807205236.0 010 $a0-8261-2803-3 035 $a(CKB)2670000000600451 035 $a(CaPaEBR)ebrary11031272 035 $a(SSID)ssj0001440788 035 $a(PQKBManifestationID)12536331 035 $a(PQKBTitleCode)TC0001440788 035 $a(PQKBWorkID)11391383 035 $a(PQKB)11651982 035 $a(Au-PeEL)EBL2166644 035 $a(CaPaEBR)ebr11031272 035 $a(CaONFJC)MIL749899 035 $a(OCoLC)904598327 035 $a(MiAaPQ)EBC2166644 035 $a(EXLCZ)992670000000600451 100 $a20150320h20152015 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 00$aNurse-led health clinics $eoperations, policy, and opportunities /$fTine Hansen-Turton, Susan Sherman, Eunice S. King, editors ; contributors, Geraldine Bednash [and twenty three others] 210 1$aNew York, New York :$cSpringer Publishing Company,$d2015. 210 4$dİ2015 215 $a1 online resource (300 p.) 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-8261-2802-5 311 $a1-336-18613-5 320 $aIncludes bibliographical references at the end of each chapters and index. 606 $aCommunity health nursing 615 0$aCommunity health nursing. 676 $a362.12068 702 $aSherman$b Susan$f1945- 702 $aHansen-Turton$b Tine 702 $aKing$b Eunice S. 702 $aBednash$b Geraldine 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910817895403321 996 $aNurse-led health clinics$93950614 997 $aUNINA