LEADER 04626nam 2200817 450 001 9910816709603321 005 20200520144314.0 010 $a1-63157-101-X 035 $a(CKB)3710000000452505 035 $a(EBL)2189478 035 $a(SSID)ssj0001608524 035 $a(PQKBManifestationID)16319712 035 $a(PQKBTitleCode)TC0001608524 035 $a(PQKBWorkID)14898317 035 $a(PQKB)11241749 035 $a(OCoLC)954631829 035 $a(CaBNVSL)swl00405383 035 $a(Au-PeEL)EBL2189478 035 $a(CaPaEBR)ebr11085718 035 $a(CaONFJC)MIL815212 035 $a(OCoLC)929142652 035 $a(CaSebORM)9781631571015 035 $a(MiAaPQ)EBC2189478 035 $a(EXLCZ)993710000000452505 100 $a20150807d2015 fy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aPeople, processes, services, and things $eusing services innovation to enable the Internet of everything /$fHazim Dahir, Bil Dry, and Carlos Pignataro 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2015. 215 $a1 online resource (102 p.) 225 1 $aService systems and innovations in business and society collection,$x2326-2699 300 $aDescription based upon print version of record. 311 $a1-63157-100-1 320 $aIncludes bibliographical references (page 81) and index. 327 $a1. Defining the Internet of everything -- 2. Benefits and challenges of IoE -- 3. Drivers of IoE -- 4. Barriers to IoE adoption -- 5. Service innovation for IoE -- 6. IoE privacy and security -- 7. The changing world: where IoE is making the biggest difference -- 8. IoE use cases -- 9. Use case in depth, how will manufacturing benefit from IoE -- 10. Use case in depth, IoE solutions for the retail industry -- 11. Conclusions -- 12. A service industry call to action -- References -- Index. 330 3 $aPeople, Processes, Services, and Things: Using Services Innovation to Enable the Internet of Everything guides the reader through the technological advances, business needs, and societal shifts that drive the Internet of Everything (IoE). It continues by explaining the differences and relationships between the Internet of Things (IoT) and IoE. IoE offers many benefits to industries and organizations that embrace it, but there are real adoption and success barriers to address and overcome. This book discusses those barriers and offers solutions. In many cases, services are the solution because they drive IoE application and impact. The business and technical services need to deliver IoE and realize the promised benefits that are discussed in this book. Discussions include assisting candidate IoE customers to assess and rank priority gaps in business process insight, strategies to connected things, and ways to wrangle and transform data streams of new things into actionable information. The last section of this book discusses IoE applications and use cases. It includes in-depth use cases on manufacturing process changes and retail store operational improvements from customer queue management to augmented reality along with changes in security considerations, design practices, and operating procedures to ensure malicious intent does not disrupt the emerging and growing IoE networks. Knowledge of leading practices and organizational values and sensitivities are keys to successful IoE transformations. 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