LEADER 02520nam 2200589 a 450 001 9910816530403321 005 20240516220020.0 010 $a1-4522-3671-2 010 $a0-7619-2186-9 010 $a1-4522-2194-4 010 $a1-322-41304-5 035 $a(CKB)2670000000260874 035 $a(EBL)996391 035 $a(OCoLC)809771849 035 $a(SSID)ssj0000675575 035 $a(PQKBManifestationID)12321643 035 $a(PQKBTitleCode)TC0000675575 035 $a(PQKBWorkID)10670068 035 $a(PQKB)11395403 035 $a(MiAaPQ)EBC996391 035 $a(OCoLC)1007859692 035 $a(StDuBDS)EDZ0000064176 035 $a(EXLCZ)992670000000260874 100 $a20120327d2001 fy| 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aEngaging communication in conflict$b[electronic resource] $esystemic practice /$fStephen W. Littlejohn, Kathy Domenici 205 $a1st ed. 210 $aThousand oaks, [Calif.] ;$aLondon $cSAGE$dc2001 215 $a1 online resource (xv, 240 p.) 300 $aDescription based upon print version of record. 311 $a1-4522-2565-6 311 $a0-7619-2187-7 320 $aIncludes bibliographical references (p. 229-232) and index. 327 $aCover; Contents; Preface; Part I - Basic Commitments; Chapter 1 - Constructing Conflict; Chapter 2 - Dialogue; Part II - Conflict in Small Systems; Chapter 3 - Mediating Private Disputes; Chapter 4 - Working with Groups and Teams; Part III - Moving to More Complex Systems; Chapter 5 - Constructing Conflict Management Systems; Chapter 6 - Large-Scale Interventions; Chapter 7 - Working with Public Issues; Part IV - Toward Better Social Worlds; Chapter 8 - A Conversation with Friends; Appendix - Principled Practice : On Theory-Based Intervention; Bibliography; Index; About the Authors 330 8 $aThis book uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public issue management. 606 $aConflict management 606 $aCommunication 615 0$aConflict management. 615 0$aCommunication. 676 $a303.69 700 $aLittlejohn$b Stephen W$01597429 701 $aDomenici$b Kathy$01597430 801 0$bStDuBDS 801 1$bStDuBDS 906 $aBOOK 912 $a9910816530403321 996 $aEngaging communication in conflict$93919176 997 $aUNINA