LEADER 04156nam 2200625Ia 450 001 9910815898903321 005 20200520144314.0 010 $a1-281-93787-8 010 $a9786611937874 010 $a92-890-7194-X 035 $a(CKB)1000000000691238 035 $a(EBL)361762 035 $a(OCoLC)476191104 035 $a(SSID)ssj0000106906 035 $a(PQKBManifestationID)11114209 035 $a(PQKBTitleCode)TC0000106906 035 $a(PQKBWorkID)10012875 035 $a(PQKB)10138569 035 $a(MiAaPQ)EBC361762 035 $a(Au-PeEL)EBL361762 035 $a(CaPaEBR)ebr10252498 035 $a(CaONFJC)MIL193787 035 $a(OCoLC)437224593 035 $a(EXLCZ)991000000000691238 100 $a20730823d2008 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aAssuring the quality of health care in the European Union $ea case for action /$fHelena Legido-Quigley ... [et al.] 205 $a1st ed. 210 $aCopenhagen, Denmark $cWorld Health Organization$dc2008 215 $a1 online resource (241 p.) 225 0 $aObservatory studies series Assuring the quality of health care in the European Union 300 $aDescription based upon print version of record. 311 $a92-890-7193-1 320 $aIncludes bibliographical references. 327 $aIntro -- CONTENTS -- List of tables, figures and boxes -- List of abbreviations -- About the authors -- Foreword I: The European experience -- Foreword II: The United States' experience -- Contributors -- Acknowledgements -- Preface -- Chapter 1 Quality of care: an overview -- Quality of care: definitions -- Dimensions of quality of care -- Levels of quality of care -- Assessing quality of care -- Conceptual framework -- Chapter 2 Quality of care strategies in the European Union -- Introduction -- Health systems quality assessment -- Organizational quality assessment -- Clinical quality assessment -- Chapter 3 Patients, quality of care and cross-border care in the European Union -- Introduction -- Methodology -- I: The users of cross-border health care: mobile patients -- II: Patient experiences: different aspects of quality in cross-border care -- III: Mechanisms for ensuring quality of care and communication between providers -- Chapter 4 Policies to promote quality of care in EU Member States -- Introduction -- Methodology -- Austria -- Belgium -- Bulgaria -- Cyprus -- Czech Republic -- Denmark -- Estonia -- Finland -- France -- Germany -- Greece -- Hungary -- Republic of Ireland -- Italy -- Latvia -- Lithuania -- Luxembourg -- Malta -- The Netherlands -- Poland -- Portugal -- Romania -- Slovakia -- Slovenia -- Spain -- Sweden -- United Kingdom -- Chapter 5 Conclusions -- Meeting the needs of Europe's citizens -- References. 330 $aPeople have always traveled within Europe for work and leisure, although never before with the current intensity. Now, however, they are traveling for many other reasons, including the quest for key services such as health care. Whatever the reason for traveling, one question they ask is 'If I fall ill, will the health care I receive be of a high standard?'. This book examines, for the first time, the systems that have been put in place in all of the European Union's 27 Member States. The picture it paints is mixed. Some have well developed systems, setting standards based on the best available evidence, monitoring the care provided, and taking action where it falls short. Others need to overcome significant obstacles. 606 $aMedical care$zEuropean Union countries 606 $aPublic health$zEuropean Union countries 615 0$aMedical care 615 0$aPublic health 676 $a362.1094 701 $aLegido-Quigley$b Helena$01626321 712 02$aWorld Health Organization. 712 02$aEuropean Observatory on Health Systems and Policies. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910815898903321 996 $aAssuring the quality of health care in the European Union$93962275 997 $aUNINA