LEADER 04960nam 2200805 a 450 001 9910815157403321 005 20240416114910.0 010 $a0-8014-6534-6 010 $a1-322-50345-1 010 $a0-8014-6578-8 024 7 $a10.7591/9780801465789 035 $a(CKB)2550000001038254 035 $a(OCoLC)819816682 035 $a(CaPaEBR)ebrary10629485 035 $a(SSID)ssj0000818038 035 $a(PQKBManifestationID)11509192 035 $a(PQKBTitleCode)TC0000818038 035 $a(PQKBWorkID)10839731 035 $a(PQKB)11236299 035 $a(OCoLC)1132223760 035 $a(MdBmJHUP)muse58471 035 $a(DE-B1597)515846 035 $a(OCoLC)971999895 035 $a(DE-B1597)9780801465789 035 $a(Au-PeEL)EBL3138401 035 $a(CaPaEBR)ebr10629485 035 $a(CaONFJC)MIL681627 035 $a(OCoLC)922998332 035 $a(MiAaPQ)EBC3138401 035 $a(EXLCZ)992550000001038254 100 $a20120822d2013 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBeyond the checklist $ewhat else health care can learn from aviation teamwork and safety /$fSuzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chelsey "Sully" Sullenberger 205 $a1st ed. 210 $aIthaca $cILR Press$d2013 215 $a1 online resource (278 p.) 225 0 $aThe Culture and Politics of Health Care Work 225 0$aCulture and politics of health care work 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-8014-5160-4 311 $a0-8014-7829-4 320 $aIncludes bibliographical references and index. 327 $aHistory of crew resource management -- Communications -- Case study one : Maimonides -- Teambuilding -- Case study two : Osher -- Workload management -- Case study three : interprofessional education and practice at the University of Toronto -- Threat and error management -- Why CRM worked -- The problems in medicine. 330 $aThe U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal?Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel.The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery.The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside. 606 $aHealth care teams 606 $aPatients$xSafety measures 606 $aMedical errors$xPrevention 606 $aAeronautics$xSafety measures 606 $aAircraft accidents$xPrevention 615 0$aHealth care teams. 615 0$aPatients$xSafety measures. 615 0$aMedical errors$xPrevention. 615 0$aAeronautics$xSafety measures. 615 0$aAircraft accidents$xPrevention. 676 $a363.12/492 700 $aGordon$b Suzanne$f1945-$01030710 701 $aMendenhall$b Patrick$01709893 701 $aO'Connor$b Bonnie Blair$01709894 701 $aSullenberger$b Chelsey$01709895 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910815157403321 996 $aBeyond the checklist$94100045 997 $aUNINA