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010   $a9786613284402
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035   $a(EBL)697742
035   $a(OCoLC)761284092
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035   $a(CaPaEBR)ebr10501335
035   $a(CaONFJC)MIL328440
035   $a(CaSebORM)9781118072646
035   $a(MiAaPQ)EBC697742
035   $a(OCoLC)795820072
035   $a(OCoLC)ocn795820072 
035   $a(EXLCZ)992550000000054392
100   $a20110715d2012      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe decision to trust $ehow leaders create high-trust organizations /$fRobert  F. Hurley
205   $a1st ed.
210   $aSan Francisco $cJossey-Bass$dc2012
215   $a1 online resource (258 p.)
300   $aDescription based upon print version of record.
311   $a1-118-07264-2 
320   $aIncludes bibliographical references and index.
327   $aThe Decision to Trust; Contents; Introduction; 1 The Decision to Trust; 2 The Decision to Trust Model; 3 How We Differ in Trusting; 4 Situational Factors in the Building of Trust; 5 Tools for Diagnosing, Building, and Repairing Trust; 6 Trust in Leadership and Management; 7 Trust in Organizations; 8 Building Trust Within Teams; 9 Building Trust Across Groups and National Cultures; 10 Hope for the Future of Trust; Appendix A-Research on the Antecedents to Trust; Appendix B-Trust Diagnosis Worksheet; Appendix C-Trust Interventions; Appendix D-Systemic Trust Interventions; Notes; Acknowledgments
327   $aAbout the AuthorIndex
330   $aA proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingr
606   $aTrust
606   $aLeadership
606   $aTrust$vCase studies
615  0$aTrust.
615  0$aLeadership.
615  0$aTrust
676   $a658.4/092
700   $aHurley$b Robert  F.$f1956-$01642465
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910814185603321
996   $aThe decision to trust$93987187
997   $aUNINA