LEADER 02540nam 22006494a 450 001 9910814125603321 005 20200520144314.0 010 $a0-8144-2676-X 024 8 $aebc228360 035 $a(CKB)111056486724216 035 $a(EBL)228360 035 $a(OCoLC)475936105 035 $a(SSID)ssj0000095902 035 $a(PQKBManifestationID)11111217 035 $a(PQKBTitleCode)TC0000095902 035 $a(PQKBWorkID)10076605 035 $a(PQKB)10802154 035 $a(Au-PeEL)EBL228360 035 $a(CaPaEBR)ebr10020629 035 $a(OCoLC)52043295 035 $a(OCoLC-P)52043295 035 $a(CaSebORM)0814471625 035 $a(MiAaPQ)EBC228360 035 $a(EXLCZ)99111056486724216 100 $a20020529d2002 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$a78 important questions every leader should ask and answer /$fChris Clarke-Epstein 205 $a1st ed. 210 $aNew York, N.Y. $cAMACOM$dc2002 215 $a1 online resource (237 p.) 300 $aDescription based upon print version of record. 311 $a0-8144-7162-5 320 $aIncludes bibliographical references (p. 212-214) and index. 327 $aPreliminaries; contents; preface; acknowledgments; 1 QUESTIONS LEADERS NEED TO ASK THEMSELVES; 2 QUESTIONS LEADERS NEED TO ASK CUSTOMERS; 3 QUESTIONS LEADERS NEED TO ASK EMPLOYEES ABOUT THE BUSINESS; 4 DEEPER QUESTIONS LEADERS NEED TO ASK EMPLOYEES; 5 QUESTIONS TO ASK IN SPECIAL SITUATIONS; 6 QUESTIONS LEADERS NEED TO ANSWER; 7 ANSWERS FOR SPECIAL SITUATIONS; 8 DELIVERING TOUGH ANSWERS; CONCLUSION: SOME FINAL QUESTIONS; APPENDIX: GOOD QUESTIONS FROM OTHER LEADERS; SUGGESTED READING LIST; INDEX 330 $aQ: What's the one skill that every great leader needs to have? A: The ability to ask and answer the right questions 517 3 $aSeventy eight important questions every leader should ask and answer 606 $aCommunication in organizations 606 $aCorporate culture 606 $aLeadership 606 $aPublic relations 615 0$aCommunication in organizations. 615 0$aCorporate culture. 615 0$aLeadership. 615 0$aPublic relations. 676 $a658.4/092 700 $aClarke-Epstein$b Chris$01696667 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910814125603321 996 $a78 important questions every leader should ask and answer$94076800 997 $aUNINA