LEADER 02527nam 2200469 450 001 9910814022303321 005 20220927224413.0 010 $a90-272-6085-0 035 $a(CKB)4100000011371603 035 $a(MiAaPQ)EBC6274040 035 $a(EXLCZ)994100000011371603 100 $a20201128d2020 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aPoliteness in professional contexts. /$fDawn Archer, Karen Grainger and Piotr Jagodzinski 210 1$aAmsterdam, Netherlands ;$aPhiladelphia, Pennsylvania :$cJohn Benjamins Publishing Company,$d[2020] 215 $a1 online resource (334 pages) $cillustrations 300 $aIncludes index. 311 $a90-272-0742-9 330 $a"Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"--$cProvided by publisher. 606 $aCourtesy 606 $aPoliteness (Linguistics) 606 $aInterpersonal relations 606 $aBusiness etiquette 615 0$aCourtesy. 615 0$aPoliteness (Linguistics) 615 0$aInterpersonal relations. 615 0$aBusiness etiquette. 676 $a177.1 702 $aGrainger$b Karen 702 $aJagodzinski$b Piotr 702 $aArcher$b Dawn 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910814022303321 996 $aPoliteness in professional contexts$92887932 997 $aUNINA