LEADER 05488nam 2200709 450 001 9910812961003321 005 20230912160410.0 010 $a1-118-65545-1 010 $a1-118-65547-8 035 $a(CKB)3710000000321369 035 $a(EBL)1895527 035 $a(SSID)ssj0001401257 035 $a(PQKBManifestationID)12510362 035 $a(PQKBTitleCode)TC0001401257 035 $a(PQKBWorkID)11351044 035 $a(PQKB)10568005 035 $a(DLC) 2014021530 035 $a(Au-PeEL)EBL1895527 035 $a(CaPaEBR)ebr11005760 035 $a(CaONFJC)MIL769839 035 $a(OCoLC)903971106 035 $a(Au-PeEL)EBL7147567 035 $a(CaSebORM)9781118655450 035 $a(MiAaPQ)EBC1895527 035 $a(MiAaPQ)EBC7147567 035 $a(EXLCZ)993710000000321369 100 $a20140528d2015 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTotal facility management /$fBrian Atkin and Adrian Brooks 205 $aFourth edition. 210 1$aSouthern Gate, Chichester, West Sussex, United Kingdom :$cJohn Wiley & Sons Inc.,$d2015. 215 $a1 online resource (408 p.) 300 $aIncludes index. 311 $a1-118-65538-9 320 $aIncludes bibliographical references and index. 327 $aTotal Facility Management; Copyright; Contents; Preface to the Fourth Edition; Abbreviations; Introduction; The organization; The customer as end-user; Principles, process and procedures; Chapter 1 Fundamentals; Key issues; Introduction; Background; Origins of facility management; Definitions; Rationale for facility management; The broad approach to facility management; Risks and opportunities; Key concepts; The informed client function; Stakeholder engagement; End-user experience; Best value; Operability; Other concepts; Facility planning; Sustainability; Outsourcing; Procurement 327 $aPerformance managementManagement of change; Human resources management; Maintenance management; Information management; Key roles, responsibilities and accountabilities; Owner; Operator; Core competence in facility management; Conclusions; Checklist; Chapter 2 Facility Planning; Key issues; Introduction; Real estate management; The own, lease or rent decision; The totally serviced workplace; Space management; Space utilization and efficiency; Sustainable space provision; Design and facility management briefing; The briefing process; Statement of needs; The design brief; The functional brief 327 $aEvaluating design solutionsAs-built information; The facility handbook; BIM; Soft Landings; The feasibility study; Design development; Design change control; Stakeholders; Stakeholder identification; Stakeholder classification; Stakeholder impact assessment; Risks and opportunities; Conclusions; Checklist; Chapter 3 Facility Management Strategy; Key issues; Introduction; The business context; The single-facility owner-operator; The regional/national facilities owner-operator; The multinational facilities owner-operator; Business drivers and constraints; Organizational management levels 327 $aThe strategic levelThe tactical level; The operational level; Cross-cultural management; Strategy formulation; Strategic analysis; Portfolio and space audit; Services audit; Resources audit; Market audit; Solution development; Criteria for evaluating options; Generation of options; Evaluation and selection of the preferred options; Strategy implementation; People and systems; Communication; Resources planning; Conclusions; Checklist; Chapter 4 Human Resources Management; Key issues; Introduction; Personnel management; Human resources planning; Employment obligations 327 $aAccess, inclusion and equalityTalent management; Empowerment; Job competences and skills; Performance appraisal; Personal development; Conclusions; Checklist; Chapter 5 Workplace Productivity; Key issues; Introduction; Measuring productivity; The nature of work; The organization; Communication; The work environment; The internal environment; Sick building syndrome; Design issues; Unconventional working arrangements; Conclusions; Checklist; Chapter 6 Health, Safety and Security; Key issues; Introduction; Health, safety and security policy; Zero accidents; Occupational health and safety 327 $aCompliance 330 $aThe importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledg 606 $aReal estate management 606 $aFacility management 606 $aBuilding management 615 0$aReal estate management. 615 0$aFacility management. 615 0$aBuilding management. 676 $a658.2 700 $aAtkin$b Brian$0906493 702 $aBrooks$b Adrian 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910812961003321 996 $aTotal facility management$93952881 997 $aUNINA LEADER 01399nas 2200457-a 450 001 9910131395803321 005 20240413024047.0 035 $a(CKB)110978979431692 035 $a(CONSER)sn-84005964- 035 $a(MiFhGG)0189 035 $a(MiAaPQ)136113 035 $a(EXLCZ)99110978979431692 100 $a19840209a19849999 --- a 101 0 $aeng 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aAMT events 210 $aPark Ridge, Ill. $cAmerican Medical Technologists$dİ1984- 215 $a1 online resource 300 $aTitle from cover. 300 $a"Continuing education supplement", 300 $aRefereed/Peer-reviewed 311 08$aPrint version: AMT events. 0746-9217 (DLC)sn 84005964 (OCoLC)10395353 517 3 $aAmerican Medical Technologists events 531 0 $aAMT events 606 $aMedical technology$vPeriodicals 606 $aMedical technology$2fast$3(OCoLC)fst01014742 606 $aBiomedical Technology 608 $aPeriodicals.$2fast 608 $aPeriodical. 615 0$aMedical technology 615 7$aMedical technology. 615 2$aBiomedical Technology. 676 $a610 712 02$aAmerican Medical Technologists. 906 $aJOURNAL 912 $a9910131395803321 920 $aexl_impl conversion 996 $aAMT events$92322457 997 $aUNINA