LEADER 02710nam 2200637Ia 450 001 9910781095003321 005 20230617002744.0 010 $a1-282-45272-X 010 $a9786612452727 010 $a1-4411-4693-8 035 $a(CKB)2550000000001383 035 $a(EBL)472768 035 $a(OCoLC)560281048 035 $a(SSID)ssj0000333888 035 $a(PQKBManifestationID)11271583 035 $a(PQKBTitleCode)TC0000333888 035 $a(PQKBWorkID)10404581 035 $a(PQKB)10501553 035 $a(MiAaPQ)EBC472768 035 $a(Au-PeEL)EBL472768 035 $a(CaPaEBR)ebr10362012 035 $a(CaONFJC)MIL245272 035 $a(OCoLC)893334729 035 $a(EXLCZ)992550000000001383 100 $a20040106d2003 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAction research$b[electronic resource] /$fPatrick J. M. Costello 210 $aNew York $cContinuum$d2003 215 $a1 online resource (113 p.) 225 1 $aContinuum research methods series 300 $aDescription based upon print version of record. 311 $a0-8264-6479-3 320 $aIncludes bibliographical references (p. 93-97) and index. 327 $aContents; Series Editor's Introduction; Acknowledgements; 1 What is Action Research?; 2 Why Undertake Action Research?; 3 How Do I Develop an Action Research Project?; 4 How Do I Collect Action Research Data?; 5 How Do I Analyse Action Research Data?; 6 How Do I Produce an Action Research Report?; 7 Recommended Further Reading; 8 Endnote: The Theory and Practice of Action Research; References and Further Reading; Index 330 $aThe central purpose of this book is to enable practitioners to undertake and to offer an account of an action research project. The volume is divided into seven sections, the first six of which are headed by commonly asked questions. Having examined the nature of action research, Costello focuses on developing an appropriate project, data collection and analysis, and producing a research report. The final selection offers suggestions for further reading. 410 0$aContinuum research methods series. 606 $aAction research in education 606 $aAction research$xMethodology 615 0$aAction research in education. 615 0$aAction research$xMethodology. 676 $a370 676 $a370.72 676 $a370/.7/2 676 $a370/.72 700 $aCostello$b Patrick J. M.$f1959-$01467924 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910781095003321 996 $aAction research$93841282 997 $aUNINA LEADER 01215nam 2200421 450 001 9910812305403321 005 20040420134616.0 010 $a1-351-93004-4 010 $a1-351-93005-2 035 $a(CKB)4340000000190214 035 $a(MiAaPQ)EBC4907012 035 $a(EXLCZ)994340000000190214 100 $a20170804h20172003 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aHow to measure customer satisfaction /$fNigel Hill, John Brierley and Rob MacDougall 205 $aSecond edition. 210 1$aLondon, [England] ;$aNew York :$cRoutledge,$d2017. 210 4$dİ2003 215 $a1 online resource (161 pages) 300 $aIncludes index. 311 $a0-566-08595-X 606 $aConsumer satisfaction$xEvaluation 615 0$aConsumer satisfaction$xEvaluation. 676 $a658.8/343 700 $aHill$b Nigel$f1952-$0784884 702 $aMacDougall$b Rob 702 $aBrierley$b John 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910812305403321 996 $aHow to measure customer satisfaction$94113012 997 $aUNINA