LEADER 05382nam 22008413u 450 001 9910810873603321 005 20240505195252.0 010 $a0-8389-9933-6 010 $a0-8389-9932-8 010 $a0-8389-9729-5 035 $a(CKB)2550000000006478 035 $a(EBL)480204 035 $a(OCoLC)568687215 035 $a(SSID)ssj0000340600 035 $a(PQKBManifestationID)12113462 035 $a(PQKBTitleCode)TC0000340600 035 $a(PQKBWorkID)10387502 035 $a(PQKB)10853968 035 $a(MiAaPQ)EBC480204 035 $a(EXLCZ)992550000000006478 100 $a20130418d2009|||| u|| | 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aMoving Materials $ePhysical Delivery in Libraries 205 $a1st ed. 210 $aChicago $cALA Editions$d2009 215 $a1 online resource (208 p.) 300 $aDescription based upon print version of record. 311 $a0-8389-1001-7 327 $aContents; Preface; Part One: The Current Landscape of Physical Delivery; 1. Delivery: The Forgotten Function; Organizational Models of Delivery; Internally Managed Delivery Versus Outsourced Commercial Providers; Growth Issues and Trends; Managing the Courier Service; New Trends and Technologies in the Industry; 2. Factors Influencing Delivery Options; A Library Delivery Survey; The Impact of Costs and Speed in Choosing a Delivery Provider; Issues with Delivery to Low-Volume Libraries; Notes; 3. Physical Delivery Service Organization; Branch Library Organizations 327 $aIntrastate Regional Library Systems and ConsortiaStatewide Library Delivery Networks; Library Delivery Across State Borders; Part Two: Library Delivery Service Models; 4. Creating an In-House Delivery System; Is a Dedicated Route Practical?; Advantage of In-House Service; The Nuts and Bolts of an In-House Delivery Service; Staffing and Training; Risk Management and Liability; 5. Outsourcing Delivery Services; Why Outsource Delivery?; Trends in the Carrier Industry; How to Outsource Your Courier Service; Customer-Vendor Relationships; Vendor Abandonment or Disaster Planning 327 $aA Hybrid In-House/Outsourced ModelNotes; 6. Contractual Vendor Relations; Know Your Business; Know the Carriers; The RFP Process; Negotiating the Contract; Part Three: Managing Physical Delivery Services; 7. Routing and Materials Management Systems; Labeling; Sorting; Material Handling Containers and Equipment; 8. Growth Management Solutions; Floating Collections; Hold/Reserve Queue List Clustering; Reduced Transportation Holds; Collaborative Collection Development; The Impact of Electronic Delivery; Notes; 9. Managing Participating Libraries' Relationships; Communication; User Committees 327 $aContractual Relationship with Participating LibrariesTraining; Public Relations and Marketing; 10. Managing the Delivery Service; Missions, Goals, and Planning; Policies and Procedures; Courier Management Systems; Management of Statistics; Evaluating the Delivery Service; Expanding Courier Services; Note; Part Four: The Future of Physical Delivery; 11. Home Delivery; Home Delivery: The Fulfillment Model; What It Takes to Roll Out Direct Delivery Service; The Future of Direct Delivery; Home Delivery at the Orange County Library System; Other Home Delivery Models; Notes 327 $a12. Connecting Courier ServicesLinking Regional Couriers Systems; Circulation Periods, Labels, and Packaging; How Feasible is Linking Couriers?; Conclusion; Notes; Glossary; A; B; C; D; F; G; H; I; J; K; L; M; O; P; R; S; T; U; W; Bibliography; List of Contributors; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W 330 $aMoving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multi-million dollar function. 606 $aDirect delivery of books --United States 606 $aInterlibrary loans --United States 606 $aLibrary cooperation --United States --Case studies 606 $aLibrary materials 606 $aLibrary materials --Transportation --United States 606 $aDirect delivery of books$xTransportation$zUnited States$vCase studies 606 $aLibrary materials$zUnited States 606 $aInterlibrary loans$zUnited States 606 $aLibrary cooperation$zUnited States 606 $aSocial Sciences$2HILCC 606 $aLibrary & Information Science$2HILCC 615 4$aDirect delivery of books --United States. 615 4$aInterlibrary loans --United States. 615 4$aLibrary cooperation --United States --Case studies. 615 4$aLibrary materials. 615 4$aLibrary materials --Transportation --United States. 615 0$aDirect delivery of books$xTransportation 615 0$aLibrary materials 615 0$aInterlibrary loans 615 0$aLibrary cooperation 615 7$aSocial Sciences 615 7$aLibrary & Information Science 676 $a020 676 $a025.6 676 $a20 676 $a025.6 700 $aWalter$b Virginia A$01620802 701 $aSmith$b Bruce$0725665 801 0$bAU-PeEL 801 1$bAU-PeEL 801 2$bAU-PeEL 906 $aBOOK 912 $a9910810873603321 996 $aMoving Materials$94055852 997 $aUNINA