LEADER 02441nam 2200589 450 001 9910810334003321 005 20200520144314.0 010 $a0-8144-3402-9 035 $a(CKB)2670000000528877 035 $a(EBL)1596425 035 $a(SSID)ssj0001133014 035 $a(PQKBManifestationID)12523660 035 $a(PQKBTitleCode)TC0001133014 035 $a(PQKBWorkID)11155913 035 $a(PQKB)10818399 035 $a(Au-PeEL)EBL1596425 035 $a(CaPaEBR)ebr10843706 035 $a(CaONFJC)MIL577540 035 $a(OCoLC)871189769 035 $a(CaSebORM)9780814434017 035 $a(MiAaPQ)EBC1596425 035 $a(EXLCZ)992670000000528877 100 $a20131107h20142014 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aSuccessful business process management $ewhat you need to know to get results /$fPaula K. Berman 205 $a1st edition 210 1$aNew York :$cAmerican Management Association,$d[2014] 210 4$dİ2014 215 $a1 online resource (283 p.) 300 $aIncludes index. 311 $a0-8144-3401-0 327 $apart one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen. 330 $aCompanies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows. 606 $aWorkflow$xManagement 606 $aOrganizational effectiveness$xManagement 606 $aIndustrial management 615 0$aWorkflow$xManagement. 615 0$aOrganizational effectiveness$xManagement. 615 0$aIndustrial management. 676 $a658 700 $aBerman$b Paula K.$01700985 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910810334003321 996 $aSuccessful business process management$94084426 997 $aUNINA