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100   $a20171220h20172017  uy             0
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181   $2rdacontent
182   $2rdamedia
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200 10$aDal CRM al social CRM $eNuove tecnologie per la gestione della relazione con il cliente /$fRoberto Chierici, Alice Mazzucchelli
210  1$aTorino, [Italy] :$cG. Giappichelli Editore,$d2017.
210  4$dİ2017
215   $a1 online resource (132 pages) $cillustrations
225 1 $aEconomia E Gestione Delle Imprese ;$v70
311   $a88-921-1213-9 
311   $a88-921-1278-3 
320   $aIncludes bibliographical references.
410  0$aEconomia e gestione delle imprese ;$v70.
606   $aCustomer relations$xManagement
615  0$aCustomer relations$xManagement.
676   $a658.812
700   $aChierici$b Roberto$0766921
702   $aMazzucchelli$b Alice
801  0$bMiAaPQ
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906   $aBOOK
912   $a9910809864503321
996   $aDal CRM al social CRM$93947286
997   $aUNINA