LEADER 02990oam 2200649I 450 001 9910808970503321 005 20240131144950.0 010 $a0-429-91443-1 010 $a9780429896993 010 $a0-429-47543-8 010 $a1-283-11821-1 010 $a9786613118219 010 $a1-84940-110-1 035 $a(CKB)2550000000039355 035 $a(EBL)709565 035 $a(OCoLC)727649354 035 $a(SSID)ssj0000537421 035 $a(PQKBManifestationID)12216571 035 $a(PQKBTitleCode)TC0000537421 035 $a(PQKBWorkID)10566461 035 $a(PQKB)10203833 035 $a(MiAaPQ)EBC709565 035 $a(Au-PeEL)EBL709565 035 $a(CaPaEBR)ebr10475815 035 $a(CaONFJC)MIL311821 035 $a(OCoLC)742513256 035 $a(OCoLC)26354661 035 $a(FINmELB)ELB141818 035 $a(EXLCZ)992550000000039355 100 $a20180611h20181991 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aHanding over $edeveloping consistency across shifts in residential and health settings /$fby Barry Mason 210 1$aBoca Raton, FL :$cRoutledge, an imprint of Taylor and Francis,$d[2018]. 210 4$dİ1991. 215 $a1 online resource (96 p.) 225 1 $aSystemic thinking and practice series 300 $aOriginally published : DC Pub., 1989. 311 $a0-367-32485-7 311 $a1-85575-018-X 320 $aIncludes bibliographical references. 327 $aCOVER; CONTENTS; Foreword; Introduction; 1. The Problem of the Traditional Handover; 2. The Systemic Handover; 3. Some Theoretical Considerations; 4. Some Ideas Which Have Influenced the Development of the Systemic Handover; 5. Circular and Reflexive Questions; 6. The Systemic Handover Interview; 7. The Systemic Handover Interview; 8. Consumer Feedback; 9. Conclusion; 10. A Personal Reframing; 11. A Final Exercise; 12. References 330 3 $aThis book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old. The book gives a clear, practical account of this new model and contains many ideas, particularly relating to interviewing skills, which can be used in other aspects of one's work. There are numerous coaching exercises for the individuals and staff teams as well as verbatim examples of the new handover in action. 410 0$aSystemic thinking and practice series. 606 $aHealth services administration 615 0$aHealth services administration. 676 $a362.1068 700 $aMason$b Barry$01600602 801 0$bFlBoTFG 801 1$bFlBoTFG 906 $aBOOK 912 $a9910808970503321 996 $aHanding over$93923772 997 $aUNINA