LEADER 04861nam 2200649 450 001 9910808835603321 005 20230313093214.0 010 $a1-57387-715-8 035 $a(CKB)3710000000315684 035 $a(EBL)3316171 035 $a(SSID)ssj0001382578 035 $a(PQKBManifestationID)12493703 035 $a(PQKBTitleCode)TC0001382578 035 $a(PQKBWorkID)11457558 035 $a(PQKB)11780091 035 $a(MiAaPQ)EBC3316171 035 $a(Au-PeEL)EBL3316171 035 $a(CaPaEBR)ebr10991710 035 $a(CaONFJC)MIL697803 035 $a(OCoLC)898028584 035 $a(EXLCZ)993710000000315684 100 $a20151111h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aDesigning a successful KM strategy $ea guide for the knowledge management professional /$fStephanie Barnes and Nick Milton 210 1$aMedford, New Jersey :$cInformation Today, Inc.,$d2015. 210 4$dİ2015 215 $a1 online resource (225 p.) 300 $aDescription based upon print version of record. 311 $a1-322-66521-4 311 $a1-57387-510-4 320 $aIncludes bibliographical references and index. 327 $a""Title Page""; ""Copyright""; ""Dedication""; ""Contents""; ""Figures and Tables""; ""Acknowledgments""; ""Foreword""; ""Introduction""; ""Chapter 1: What Exactly Is Knowledge Management, and Why Do We Need It?""; ""The KM Landscape""; ""A Useful Boston Square""; ""Defining Your Scope""; ""Why is KM Needed Now?""; ""Summary and Next Steps""; ""Chapter 2: The Knowledge Manager Role""; ""Key Elements of the KM Leadership Role""; ""Defining the Knowledge Manager""; ""Other Roles in KM""; ""Summary and Next Steps""; ""Chapter 3: Making the Case for a Knowledge Management Strategy"" 327 $a""Is Knowledge a Key Business Issue for You?""""Is There Evidence That Management of Knowledge Might Be Sub-Optimal in Your Organization?""; ""Is It Likely That Improved KM Might Add Real Value?""; ""What Evidence Do You Need to Collect?""; ""Who Makes the Decision to Invest?""; ""What Exactly Are You Asking Them to Decide?""; ""Summary and Next Steps""; ""Chapter 4: The Ten Principles Behind Your KM Strategy""; ""KM Strategic Principles""; ""Example of Principles Within a KM Strategy""; ""Summary and Next Steps""; ""Chapter 5: Strategy Structure, and Strategy Input""; ""Interview Approach"" 327 $a""Workshop Approach""""Summary and Next Steps""; ""Chapter 6: Identifying the Underlying Business Imperatives and Drivers""; ""The Four Potential Focus Areas""; ""Doers vs. Makers vs. Sellers; Process and Product""; ""Organizational Demographics""; ""Example of Business Imperatives""; ""Summary and Next Steps""; ""Chapter 7: Knowledge Management Vision and Scope""; ""Example Vision Statements""; ""What Will Your Vision Statement Look Like?""; ""Creating the Vision""; ""Defining the Scope""; ""Example Scope Statements""; ""Summary and Next Steps""; ""Chapter 8: Strategic Knowledge Areas"" 327 $a""Identifying the Strategic Knowledge Areas""""Ranking the Importance of Your Strategic Knowledge Areas""; ""The Strategy Map: Showing the Link to Business Strategy""; ""Examples of Strategic Knowledge Areas""; ""Summary and Next Steps""; ""Chapter 9: Assessing the Current State of KM in the Organization""; ""Assessment Questions""; ""Assessment Process""; ""What to Do With the Results""; ""Examples""; ""Summary and Next Steps""; ""Chapter 10: Knowledge Management Framework""; ""The Need for a Knowledge Management Framework""; ""Defining the Framework within the Strategy"" 327 $a""The Questions You Need to Answer in Order to Define the Framework""""How Do You Find the Answers to These Questions?""; ""Framework Examples""; ""Summary and Next Steps""; ""Chapter 11: Information and Content Management""; ""Knowledge Repository Technologya???Requirements Analysis""; ""Information Architecture""; ""Documented Knowledge Lifecycle Process""; ""Example of an Information and Data Architecture""; ""Summary and Next Steps""; ""Chapter 12: Knowledge Management Technology""; ""Understand Organizational Objectives""; ""Understand User Requirements""; ""Embed KM in Processes"" 327 $a""Training and Communications"" 606 $aKnowledge management 606 $aOrganizational learning 606 $aOrganizational change 615 0$aKnowledge management. 615 0$aOrganizational learning. 615 0$aOrganizational change. 676 $a658.4/038 700 $aBarnes$b Stephanie$01681776 701 $aMilton$b N. J$g(Nick J.)$01650830 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910808835603321 996 $aDesigning a successful KM strategy$94051411 997 $aUNINA