LEADER 05108nam 2200637 450 001 9910807992303321 005 20230120013128.0 010 $a1-78063-266-5 035 $a(CKB)3450000000004013 035 $a(EBL)1584433 035 $a(OCoLC)866858713 035 $a(SSID)ssj0000747255 035 $a(PQKBManifestationID)11463036 035 $a(PQKBTitleCode)TC0000747255 035 $a(PQKBWorkID)10699641 035 $a(PQKB)10010664 035 $a(MiAaPQ)EBC1584433 035 $a(CaSebORM)9781843346135 035 $a(Au-PeEL)EBL1584433 035 $a(CaPaEBR)ebr10816533 035 $a(CaONFJC)MIL549491 035 $a(EXLCZ)993450000000004013 100 $a20131221d2011 uy| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aSpecial libraries as knowledge management centres /$fEva Semertzaki 205 $a1st edition 210 1$aOxford :$cChandos Publishing,$d2011. 215 $a1 online resource (337 p.) 225 0$aChandos information professional series 300 $aDescription based upon print version of record. 311 $a1-84334-613-3 320 $aIncludes bibliographical references and index. 327 $aCover; Special Libraries as Knowledge Management Centres; Copyright; Dedication; Contents; Foreword; A new model for special libraries; Notes; Preface; Acknowledgements; About the author; 1 Special libraries; Introduction; What is a special library?; What is a 'special librarian'?; Mission of special libraries; History of special libraries; Special libraries versus other kinds of libraries; Special Libraries Association; Characteristics of special libraries; Services of special libraries; From traditional library services to knowledge management; Clientele, clients, users; Collections 327 $aCompetencies and skills of special librarians Marketing; Funding; Relations with the parent organisation; Relations between library manager and library staff; Library performance; Knowledge management; Cooperation with peer libraries; Conclusion; Bibliography; 2 Knowledge management; Introduction; The concept of knowledge management; Knowledge versus information and data; Characteristics of knowledge management; Components of knowledge management; Personal knowledge management; Benefits of a knowledge management system; Steps to implement a knowledge management project; Conclusion 327 $aBibliography 3 Components of a knowledge management system at a special library; Introduction; The roots; The significance of knowledge management systems for parent organisations; Why special libraries are the right places for knowledge management centres; Types of knowledge management projects; Components of a knowledge management system; Sharing internal knowledge; Conclusion; Bibliography; 4 Implementation of a knowledge management centre at a special library; Introduction; Challenges for special librarians; Competencies needed by special librarians for the knowledge management project 327 $aGetting support from the management of the parent organisation Change management; Changing attitudes at organisational level; Knowledge management strategy; The knowledge management team; Getting started: steps to follow for the implementation of a knowledge management centre at a special library; Pilot project phase; Technology embedded; Security of the system; Success factors of the knowledge management centre; Internal cooperation; Communities of practice; User education and training; Conclusion; Bibliography; 5 Lessons learned, evaluation, marketing, and the way forward: case studies 327 $aLessons learned Benefits for the organisation; Benefits for the special library; Evaluation of the project; Promotion and marketing of the knowledge management centre; Things to consider; Things to avoid; Maintenance; The way forward; Case studies; Bibliography; Epilogue; Further reading; Webpages/tools; Index 330 $aThis book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge h 410 0$aChandos Information Professional Series 606 $aSpecial libraries$xAdministration 606 $aKnowledge management 615 0$aSpecial libraries$xAdministration. 615 0$aKnowledge management. 676 $a026 700 $aSemertzaki$b Eva$0616955 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910807992303321 996 $aSpecial Libraries as Knowledge Management Centres$91087927 997 $aUNINA