LEADER 02261nam 2200601Ia 450 001 9910807802403321 005 20240513052224.0 010 $a1-282-58194-5 010 $a9786612581946 010 $a0-7391-4424-3 035 $a(CKB)2560000000016404 035 $a(EBL)616224 035 $a(OCoLC)700699421 035 $a(SSID)ssj0000418935 035 $a(PQKBManifestationID)12142036 035 $a(PQKBTitleCode)TC0000418935 035 $a(PQKBWorkID)10377890 035 $a(PQKB)10718115 035 $a(MiAaPQ)EBC616224 035 $a(Au-PeEL)EBL616224 035 $a(CaPaEBR)ebr10395124 035 $a(CaONFJC)MIL258194 035 $a(EXLCZ)992560000000016404 100 $a20100309d2010 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aGratuity $ea contextual understanding of tipping norms from the perspective of tipped employees /$fRichard Seltzer, Holona LeAnne Ochs 205 $a1st ed. 210 $aLanham, Md. $cRowman & Littlefield$dc2010 215 $a1 online resource (466 p.) 300 $aDescription based upon print version of record. 311 $a0-7391-4422-7 311 $a0-7391-4423-5 320 $aIncludes bibliographical references and index. 327 $aAcknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24 330 $aGratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance. 606 $aTipping 606 $aTipping$xSocial aspects 615 0$aTipping. 615 0$aTipping$xSocial aspects. 676 $a331.2/166 700 $aSeltzer$b Richard$cPh. D.$01627070 701 $aOchs$b Holona LeAnne$01627071 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910807802403321 996 $aGratuity$94097515 997 $aUNINA