LEADER 02451nam 2200589Ia 450 001 9910807061403321 005 20200520144314.0 010 $a1-4522-4483-9 010 $a1-4522-7480-0 035 $a(CKB)2670000000339212 035 $a(EBL)1159829 035 $a(OCoLC)833764348 035 $a(SSID)ssj0000787447 035 $a(PQKBManifestationID)12327946 035 $a(PQKBTitleCode)TC0000787447 035 $a(PQKBWorkID)10832192 035 $a(PQKB)10123980 035 $a(MiAaPQ)EBC1159829 035 $a(OCoLC)841479306 035 $a(StDuBDS)EDZ0000104745 035 $a(EXLCZ)992670000000339212 100 $a20080312d2009 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging the challenges in human service organizations $ea casebook /$fMichael J. Austin, Ralph P. Brody, Thomas Packard 205 $a1st ed. 210 $aThousand Oaks, Calif. $cSage Publications$dc2009 215 $a1 online resource (xii, 284 p.) 300 $aDescription based upon print version of record. 311 $a1-322-41396-7 311 $a1-4129-4127-X 320 $aIncludes bibliographical references (p. 271-273) and index. 327 $aTitle Page; Contents; Chapter 1 - Introduction; Chapter 2 - Case Assessment and Debriefing; Chapter 3 - Governance, Environment, and Structure; Chapter 4 - Leadership and Ethics; Chapter 5 - Planning and Program Design; Chapter 6 - Financial Management and Information Systems; Chapter 7 - Human Resource Management and Supervision; Chapter 8 - Organizational Dynamics and Change; References; Index; About the Authors 330 8 $aSpecialising in decisions managers need to make under trying circumstances, this casebook prepares current and aspiring managers for the kinds of experiences they are likely to encounter. The cases are inspired by real situations. 606 $aHuman services$xManagement 606 $aSocial work administration 615 0$aHuman services$xManagement. 615 0$aSocial work administration. 676 $a361.0068 700 $aAustin$b Michael J$01649023 701 $aBrody$b Ralph$0593556 701 $aPackard$b Thomas Roy$01649024 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910807061403321 996 $aManaging the challenges in human service organizations$93997528 997 $aUNINA