LEADER 04395oam 2200697I 450 001 9910800076603321 005 20231219124217.0 010 $a1-135-24571-1 010 $a1-135-24572-X 010 $a1-282-97506-4 010 $a9786612975066 010 $a0-203-86609-6 024 7 $a10.4324/9780203866092 035 $a(CKB)2550000000001387 035 $a(EBL)465330 035 $a(OCoLC)569692522 035 $a(SSID)ssj0000344049 035 $a(PQKBManifestationID)12089058 035 $a(PQKBTitleCode)TC0000344049 035 $a(PQKBWorkID)10306649 035 $a(PQKB)10781211 035 $a(MiAaPQ)EBC465330 035 $a(Au-PeEL)EBL465330 035 $a(CaPaEBR)ebr10361771 035 $a(CaONFJC)MIL297506 035 $a(OCoLC)569692522 035 $a(EXLCZ)992550000000001387 100 $a20180706d2010 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aUnderstanding e-government in Europe $eissues and challenges /$fedited by Paul G. Nixon, Vassiliki N. Koutrakou, Rajash Rawal 210 1$aLondon ;$aNew York :$cRoutledge,$d2010. 215 $a1 online resource (351 p.) 300 $aDescription based upon print version of record. 311 $a0-415-46800-0 311 $a0-415-46799-3 320 $aIncludes bibliographical references and index. 327 $aBook Cover; Title; Copyright; Contents; Figures; Tables; Notes on contributors; Acknowledgements; Introduction; Part I The fundamentals of E-Government in Europe; 1 The Fifth Estate: Democratic social accountability through the emerging network of networks; 2 Delivering citizen-centric public services through technology-facilitated organisational change; 3 Beyond i2010: E-Government current challenges and future scenarios; Part II Conceptual challenges; 4 E-Government and government transformation: Technical interactivity, political influence and citizen return 327 $a5 E-Government, customers and citizens6 Accountability in the context of E-Government; 7 Addressing the real world of public consultation: Whither E-Consultation?; Part III E-Government in practice; 8 Online dispute resolution, E-Justice and Web 2.0; 9 Identity management in E-Government service provision: Towards new modes of government and citizenship; 10 Biometrics: From biometricised borders to securitising non-territorial space; 11 The merger of health and technology for Europe's future: Identifying obstacles and achieving a successful E-Health implementation 327 $a12 Overcoming barriers to innovation in E-Government: The Swiss way13 Elected politicians and their tastes for E-Democracy: Experiences from the Netherlands, the United Kingdom and Norway; Part IV Perceptions, subversions and new challenges to E-Government; 14 Challengers to traditional E-Government (nongovernmental actors); 15 Responding to cyberterror: A failure to firewall freedoms?; 16 Ministry of Truth? Perceptions of trust in E-Government; 17 Using E-Government for communication and co-ordination among regional international organisations: Preliminary insights from nascent interactions 327 $aConclusionsIndex 330 $aThis volume critically explores the contentions in the emerging debate surrounding new media technologies and the extent to which they are challenging traditional political and government models. Examining a range of citizen/government interactions which together form e-government in different contexts, this book assesses the potential of new media technologies to facilitate new institutional patterns for governance and participation, as experienced primarily, but not only, across Europe. Analysing a range of challenges spanning from those of a technological and conceptual na 606 $aInternet in public administration$zEurope 606 $aCommunication in politics$zEurope 615 0$aInternet in public administration 615 0$aCommunication in politics 676 $a352.3 676 $a352.3/802854678 676 $a352.3802854678 701 $aKoutrakou$b Vassiliki N.$f1962-$0927525 701 $aNixon$b Paul G$0927526 701 $aRawal$b Rajash$01587825 801 0$bFlBoTFG 801 1$bFlBoTFG 906 $aBOOK 912 $a9910800076603321 996 $aUnderstanding e-government in Europe$93876381 997 $aUNINA