LEADER 04932nam 22007455 450 001 9910799251303321 005 20230926115838.0 010 $a3-642-33143-2 024 7 $a10.1007/978-3-642-33143-5 035 $a(CKB)2670000000337147 035 $a(EBL)1082656 035 $a(OCoLC)828794599 035 $a(SSID)ssj0000878950 035 $a(PQKBManifestationID)11482791 035 $a(PQKBTitleCode)TC0000878950 035 $a(PQKBWorkID)10857826 035 $a(PQKB)11421487 035 $a(DE-He213)978-3-642-33143-5 035 $a(MiAaPQ)EBC1082656 035 $a(Au-PeEL)EBL1082656 035 $a(CaPaEBR)ebr10969076 035 $a(PPN)168323656 035 $a(EXLCZ)992670000000337147 100 $a20130228d2013 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aFundamentals of Business Process Management$b[electronic resource] /$fby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers 205 $a1st ed. 2013. 210 1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2013. 215 $a1 online resource (414 p.) 300 $aDescription based upon print version of record. 311 $a3-642-33142-4 327 $aIntroduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative Process Analysis -- Process Redesign -- Process Automation -- Process Intelligence. 330 $aBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.    In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises ? many with solutions ? as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm.org. 606 $aApplication software 606 $aManagement information systems 606 $aIndustrial management 606 $aSoftware engineering 606 $aComputer Appl. in Administrative Data Processing$3https://scigraph.springernature.com/ontologies/product-market-codes/I2301X 606 $aBusiness Process Management$3https://scigraph.springernature.com/ontologies/product-market-codes/522020 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 606 $aSoftware Engineering$3https://scigraph.springernature.com/ontologies/product-market-codes/I14029 615 0$aApplication software. 615 0$aManagement information systems. 615 0$aIndustrial management. 615 0$aSoftware engineering. 615 14$aComputer Appl. in Administrative Data Processing. 615 24$aBusiness Process Management. 615 24$aInformation Systems Applications (incl. Internet). 615 24$aSoftware Engineering. 676 $a658.500285 700 $aDumas$b Marlon$4aut$4http://id.loc.gov/vocabulary/relators/aut$0915011 702 $aLa Rosa$b Marcello$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aMendling$b Jan$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aReijers$b Hajo A$4aut$4http://id.loc.gov/vocabulary/relators/aut 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910799251303321 996 $aFundamentals of Business Process Management$92050606 997 $aUNINA