LEADER 01453nam--2200409---450- 001 990000332360203316 005 20050511143838.0 010 $a88-8098-107-2 035 $a0033236 035 $aUSA010033236 035 $a(ALEPH)000033236USA01 035 $a0033236 100 $a20010201d19991999km-y0itay0103----ba 101 0 $aita$bfra$aeng 102 $aIT 105 $a||||||||001yy 200 1 $aAfroasiatica tergestina$epapers from the 9. italian meeting of afro-asiatic (hamito-semitic) linguistic$eTrieste, April 23-24, 1998$dcontributi presentati al 9. incontro di linguistica afroasiatica (camito-semitica)$eTrieste, 23-24 aprile 1998$fedited by Marcello Lamberti and livia Tonelli 210 $aPadova$cUnipress$dcopyr. 1999 215 $a450 p.$d24 cm 606 $aLingue semitiche$xCongressi$z1998 606 $aLingue camitiche$xCongressi$z1998 606 $aCongressi$yTrieste$z1998 676 $a492 702 1$aLAMBERTI,$bMarcello 702 1$aTONELLI,$bLivia 801 0$aIT$bsalbc$cISBD 912 $a990000332360203316 951 $aVIII.2.D. 40(XII D 20)$b151082 L.M.$cXII D$d00005413 959 $aBK 969 $aUMA 979 $aTAMI$b40$c20010201$lUSA01$h1302 979 $aTAMI$b40$c20010201$lUSA01$h1305 979 $c20020403$lUSA01$h1641 979 $aPATRY$b90$c20040406$lUSA01$h1623 979 $aCOPAT3$b90$c20050511$lUSA01$h1438 996 $aAfroasiatica tergestina$9879640 997 $aUNISA LEADER 01685 am 22003253u 450 001 9910306615303321 005 20200113 010 $a9783820457124 024 7 $a10.3726/b13617 035 $a(CKB)4100000007523011 035 $a(OAPEN)1002971 035 $a(EXLCZ)994100000007523011 100 $a20200113d|||| uy 101 0 $ager 135 $auuuuu---auuuu 200 10$aKonsumentenzufriedenheit und Beschwerden 210 $aBern$cPeter Lang International Academic Publishers$d2018 215 $a1 online resource (233) 311 $a3-8204-5712-7 330 $aAusgangspunkt des Marketing sind die Probleme, Wünsche und Bedürfnisse der Konsumenten. Es sind jedoch kaum Informationen über die Zufriedenheit der Konsumenten und die wahrgenommenen Probleme nach einer Kaufentscheidung verfügbar. Im Mittelpunkt der Arbeit stehen die Ergebnisse einer empirischen Untersuchung, die die Beschwerdeführung sowie die (Un-) Zufriedenheit von Konsumenten auf der Basis konkreter Kundenprobleme anhand der Bereiche Fernsehgeräte und Autoreparaturen analysiert. Die Untersuchungsergebnisse verdeutlichen, dass Informationen über das Beschwerdeverhalten und die Konsumentenzufriedenheit wertvolle Ansatzpunkte zur Verbesserung von Marketingentscheidungen aufzeigen. 517 $aSchriften zu Marketing und Management vol. 4 606 $aEconomic theory & philosophy$2bicssc 606 $aMarket research$2bicssc 615 7$aEconomic theory & philosophy 615 7$aMarket research 700 $aBruhn$b Manfred$4aut$0964851 906 $aBOOK 912 $a9910306615303321 996 $aKonsumentenzufriedenheit und Beschwerden$92189078 997 $aUNINA LEADER 04252nam 2200565 450 001 9910798608503321 005 20231102113242.0 010 $a1-4744-0962-8 010 $a9781474409629$bebook 010 $a9781474409605$bprint 024 7 $a10.1515/9781474409629 035 $a(CKB)3710000000876026 035 $a(MiAaPQ)EBC4737246 035 $a(DE-B1597)616426 035 $a(DE-B1597)9781474409629 035 $a(OCoLC)1306539236 035 $a(EXLCZ)993710000000876026 100 $a20170424h20162016 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aResearch methods for reading digital data in the digital humanities /$fedited by Gabriele Griffin, Matt Hayler 210 1$aEdinburgh, [Scotland] :$cEdinburgh University Press,$d2016. 210 4$d©2016 215 $a1 online resource (214 pages) $cillustrations 225 1 $aResearch Methods for the Arts and Humanities 311 1 $a1-4744-0960-1 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $tFrontmatter --$tContents --$tAcknowledgements --$t1. Introduction --$t2. Matter Matters: The Effects of Materiality and the Move from Page to Screen --$t3. Reading the Visual Page in the Digital Archive --$t4. Paratextual Navigation as a Research Method: Fan Fiction Archives and Reader Instructions --$t5. Data Mining and Word Frequency Analysis --$t6. Reading Twitter: Combining Qualitative and Quantitative Methods in the Interpretation of Twitter Material --$t7. Reading Small Data in Indigenous Contexts: Ethical Perspectives --$t8. Knowing Your Crowd: An Essential Component to Crowdsourcing Research --$t9. Fantasies of Scientificity: Ethnographic Identity and the Use of QDA Software --$t10. Digital Network Analysis: Understanding Everyday Online Discourse Micro- and Macroscopically --$t11. Dealing with Big Data --$tNotes on Contributors --$tIndex 330 $aThe first volume to introduce the techniques and methods of reading digital material for researchDigital Humanities has become one of the new domains of academe at the interface of technological development, epistemological change, and methodological concerns. This volume explores how digital material might be read or utilized in research, whether that material is digitally born, as fanfiction, for example, or transposed from other sources.The volume asks questions such as what happens when text is transformed from printed into digital matter, and how that impacts on the methods we bring to bear on exploring that technologized matter, for example in the case of digital editions. Issues such as how to analyse visual material in digital archives or Twitter feeds, how to engage in data mining, what it means to undertake crowd-sourcing, big data, and what digital network analyses can tell us about how online interactions are dealt with. This will give Humanities researchers ideas for doing digitally based research and also suggest ways of engaging with new digital research methods.Key featuresFirst volume centred on the navigation and interpretation of digital material as research methods in the HumanitiesUp-to-date analyses of issues and methods including big data, crowdsourcing, digital network analysis, working with digital additionsBased on actual research projects such as para-textual work with fanfiction, reading twitter, different kinds of distant and close readings 410 0$aResearch methods for the arts and humanities. 606 $aHumanities$xElectronic information resources 606 $aHumanities$xResearch$xMethodology 606 $aDigital media 615 0$aHumanities$xElectronic information resources. 615 0$aHumanities$xResearch$xMethodology. 615 0$aDigital media. 676 $a001.30285 700 $aGriffin$b Gabriele$4aut$4http://id.loc.gov/vocabulary/relators/aut$0930724 702 $aGriffin$b Gabriele 702 $aHayler$b Matt 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910798608503321 996 $aResearch methods for reading digital data in the digital humanities$93675293 997 $aUNINA