LEADER 04495oam 2200493 450 001 9910797802303321 005 20190911112724.0 010 $a1-78063-460-9 035 $a(OCoLC)945734751 035 $a(MiFhGG)GVRL9CCD 035 $a(EXLCZ)993710000000531493 100 $a20150730h20162016 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 00$aBecoming a lean library $elessons from the world of technology start-ups /$f[edited by] Jeremy Nelson 210 1$aWaltham, MA :$cChandos Publishing,$d[2016] 210 4$d?2016 215 $a1 online resource (xiii, 146 pages) $cillustrations (some color) 225 1 $aChandos information professional series 300 $aDescription based upon print version of record. 311 $a1-84334-779-2 320 $aIncludes bibliographical references and index. 327 $aFront Cover; Series Page; Becoming a Lean Library; Copyright; DEDICATION; CONTENTS; ABOUT THE AUTHOR; FOREWORD; 1 - Introduction; 1.1 PURPOSE; 1.2 LANGUAGE AND ORGANIZATION OF THE BOOK; 1.3 CATALOG PULL PLATFORM; 1.4 LEARNER AND LIBRARY LEADERSHIP BADGES; 1.5 MEMORY INSTITUTIONS ARE LEARNING ORGANIZATIONS; 1.6 THE LEAN LEARNING LIBRARY; 2 - Organizing Libraries; 2.1 TRACKING THE BOOK'S FUTURE; 2.2 POWER AND CULTURE; 2.3 THE IMPORTANCE OF DIVERSE VOICES; 2.4 THE LONG TAIL OF LIBRARY SERVICES DEMAND; 2.5 MODELS OF INFORMATION TECHNOLOGY DEPARTMENTS IN LIBRARIES 327 $a2.6 EVOLUTIONARY AND REVOLUTIONARY CHANGE FOR LIBRARY TECHNOLOGY2.7 CATALOG PULL PLATFORM CASE STUDY FOR ORGANIZING LIBRARY SYSTEMS; 3 - Pull versus Push: Lessons from Lean Manufacturing; 3.1 QUICK PRIMER ON LEAN MANUFACTURING; 3.2 THE PAST AS A SERIES OF PUSH PROCESSES; 3.3 THE GROWTH AND DEVELOPMENT OF PULL; 3.3.1 Push and Pull Manufacturing Processes; 3.4 APPLYING JIDOKA AND HEIJUNKA: EXAMPLES OF LEAN PRINCIPLES; 3.5 GENCHI GENBUTSU; 3.6 KAIZEN; 3.7 IMPROVING THE FLOW OF PATRON SERVICES; 3.8 KANBAN; 3.9 THE ANDON SYSTEM IN LIBRARY WORKFLOWS; 4 - Build-Measure-Learn as an OODA Loop 327 $a4.1 WHAT IS AN OODA LOOP?4.2 BUILDING FOR THE LOOP; 4.3 MEASURING DURING THE LOOP; 4.4 LEARNING FROM THE LOOP; 4.5 CATALOG PULL PLATFORM CASE STUDY: BML LOOPS; 5 - Innovation Accounting and Francis Taylor; 5.1 INNOVATION ACCOUNTING VERSUS FINANCIAL ACCOUNTING; 5.2 KEY CONCEPTS OF INNOVATION ACCOUNTING; 5.3 KNOWLEDGE STOCKS VERSUS KNOWLEDGE FLOWS; 5.4 FRANCIS TAYLOR AND THE LIBRARY'S BASELINE; 5.5 ACCOUNTING FOR INTRALIBRARY LOAN USING THE JUST-IN-TIME PRINCIPLE; 5.6 CATALOG PULL PLATFORM CASE STUDY: ESTABLISHING TUTT LIBRARY'S BASELINE; 6 - Defining Hypothesis and Managing Complexity 327 $a6.1 WHAT IS A HYPOTHESIS?6.2 BUSINESS MODEL CANVAS; 6.2.1 Key Partners; 6.2.2 Key Activities; 6.2.3 Key Resources; 6.2.4 Cost Structure; 6.2.5 Value Propositions; 6.2.6 Customer Segments; 6.2.7 Customer Relationships; 6.2.8 Channels; 6.2.9 Revenue Streams; 6.3 FROM BUSINESS MODEL CANVAS TO DEFINING HYPOTHESIS; 6.3.1 Diagramming and Visualizing Hypotheses; 6.4 MANAGING COMPLEXITY THROUGH LEAN PRINCIPLES; 6.5 CONTINUOUS IMPROVEMENT AND INTEGRATION THROUGH STANDARDIZATION OF LIBRARY OPERATIONS; 6.6 MUDA, MURI, AND MURA 327 $a6.6.1 Eliminating Waste, Avoiding Overextending, and Smoothing Variable Workflows6.7 CATALOG PULL PLATFORM CASE STUDY: TUTT LIBRARY BUSINESS MODEL CANVAS FOR ITS TIGER CATALOG; 6.7.1 Key Activities and Key Partners; 6.7.2 Key Resources and Cost Structures; 6.7.3 Value Propositions, Customer Segments, and Customer Relationships; 6.7.4 Channels and Revenue Streams; 7 - Actionable Metrics from Patron Activity; 7.1 ACTIONABLE METRICS FROM THE BUILD-MEASURE-LEARN CYCLE; 7.2 LIBRARY PATRON ACTIVITY AS A LIBRARY ACTION METRIC; 7.3 THE MYTH OF THE MONOLITHIC LIBRARY PATRON 327 $a7.4 THE LONG TAIL OF LIBRARY COHORTS 330 $aThis book provides a guide to the process and approach necessary to manage product development. It provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change. 410 0$aChandos information professional series. 606 $aLibrary administration 615 0$aLibrary administration. 676 $a658.51 700 $aNelson$b Jeremy$01558517 702 $aNelson$b Jeremy 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910797802303321 996 $aBecoming a lean library$93822983 997 $aUNINA