LEADER 02945nam 2200565 450 001 9910797130303321 005 20200909225244.0 010 $a1-78560-161-X 035 $a(CKB)3710000000420357 035 $a(EBL)2058249 035 $a(SSID)ssj0001559747 035 $a(PQKBManifestationID)16191256 035 $a(PQKBTitleCode)TC0001559747 035 $a(PQKBWorkID)14824449 035 $a(PQKB)11223097 035 $a(MiAaPQ)EBC2058249 035 $a(Au-PeEL)EBL2058249 035 $a(CaPaEBR)ebr11059911 035 $a(OCoLC)910448351 035 $a(EXLCZ)993710000000420357 100 $a20150615h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aPerformance measurement and management of professional and knowledge work 210 1$a[Bradford, West Yorkshire, England] :$cEmerald,$d[2015] 210 4$d2015 215 $a1 online resource (151 p.) 225 0 $aInternational Journal of Productivity and Performance Management,$x1741-0401 ;$vVolume 64 Number 4 300 $a"The official journal of the World Confederation of Productivity Science"--Cover. 311 $a1-78560-160-1 327 $aCover; Editorial advisory board; Editorial; Information technology (IT) productivity paradox in the 21st century; SmartWoW - constructing a tool for knowledge work performance analysis; Analysis of teachers' task and extra-role performance under different autonomy regimes; A new approach to talentmanagement in law firms; A "coalesced framework"of talent management and employee performance; Involvement and productivity of research and development workers; The use of the balanced scorecard to measure knowledge work 330 $aThis e-book contains seven chapters that capture the state-of-the-art in performance measurement and management of professional and knowledge work. (1) The famous comment from Solow (1987) ""you can see the computer age everywhere but in the productivity statistics"" sums up the so-called ""productivity paradox"" where the link between IT investment and increased productivity is ambiguous. The first chapter looks to clarify issues of performance measurement and provides an up-to-date economic analysis of the figures. (2) The phrase ""work smarter, not harder"" is often used as a management max 410 0$aInternational Journal of Productivity and Performance Management : Volume 64, Issue 4 606 $aPerformance$xMeasurement 606 $aPerformance standards 606 $aPersonnel management 615 0$aPerformance$xMeasurement. 615 0$aPerformance standards. 615 0$aPersonnel management. 676 $a658.3125 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910797130303321 996 $aPerformance measurement and management of professional and knowledge work$93863239 997 $aUNINA