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101 0 $aeng
135   $aurcn|||||||||
181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 10$aMeasuring performance $ea toolkit of traditional and alternative methods /$fDavid Jenkins
210  1$aLondon ;$aNew York :$cRoutledge,$d2016.
215   $a141 p
300   $a"A Gower book"--cover.
300   $a"First published 2012 by Gower Publishing"--t.p. verso.
311   $a0-566-08860-6 
320   $aIncludes bibliographical references and index.
327   $aGetting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test your information system -- Measurement systems : the options -- League tables and performance review -- Conclusion.
606   $aPerformance$xManagement
606   $aPerformance$xMeasurement
606   $aOrganizational effectiveness$xMeasurement
615  0$aPerformance$xManagement.
615  0$aPerformance$xMeasurement.
615  0$aOrganizational effectiveness$xMeasurement.
676   $a658.3125
700   $aJenkins$b David$f1927 February 23-,$01572169
801  0$bMiAaPQ
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906   $aBOOK
912   $a9910796466203321
996   $aMeasuring performance$93846869
997   $aUNINA