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010   $a0-19-160928-5
010   $a9786612053313
010   $a1-282-05331-0
010   $a0-19-156764-7
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035   $a(OCoLC)320953793
035   $a(EXLCZ)9924235116600041
100   $a20081110d2009      uy             0
101 0 $aeng
135   $aur|||||||||||
200 10$aStrategic customer management$b[electronic resource] $estrategizing the sales organization /$fNigel F. Piercy and Nikala Lane
210   $aOxford ;$aNew York $cOxford University Press$d2009
215   $axvi, 321 p. $cill
320   $aIncludes bibliographical references and index.
606   $aCustomer relations$xManagement
606   $aCustomer services
615  0$aCustomer relations$xManagement.
615  0$aCustomer services.
700   $aPiercy$b Nigel$0106629
701   $aLane$b Nikala$01487142
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910795737403321
996   $aStrategic customer management$93706871
997   $aUNINA