LEADER 03022nam 2200565 450 001 9910794998103321 005 20230808205647.0 010 $a0-9967616-3-2 010 $a0-9967616-2-4 035 $a(CKB)4340000000194493 035 $a(MiAaPQ)EBC4946385 035 $a(Au-PeEL)EBL4946385 035 $a(CaPaEBR)ebr11423685 035 $a(OCoLC)1001372343 035 $a(EXLCZ)994340000000194493 100 $a20190117d2016 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 14$aThe versatility factor /$fJohn R. Myers, Henning Pfaffhausen, PH. D 210 1$aDes Moines, Iowa :$cBook Press Publishing,$d[2016] 210 4$dİ2016 215 $a1 online resource (x, 492 pages) $cillustrations 311 $a0-9964428-5-5 320 $aIncludes bibliographical references (pages 328-391). 330 $a"How effective are you in dealing with clients, your manager, your colleagues? Do you build rapport with some people easier than others? Are there some people with whom you just can't connect? The Versatility Factor reveals the secret - but very achievable - keys to success in working effectively with anyone. Dozens of research studies have shown that Versatility - the ability to build effective relationships - is what truly separates high performers from average performers. More than intellect, education or job experience, Versatility is the key to high-performing relationships and business success. In The Versatility Factor, organizational performance experts John R. Myers and Henning Pfaffhausen describe practical strategies for achieving personal and organizational excellence. By developing these skills, you will learn why treating others the way you like to be treated results in failure, how to quickly build rapport with anyone, the best way to manage or participate in a team, techniques for building outstanding customer relationships, how to successfully bridge your personal and professional lives. Based on decades of performance research and filled with practical advice, The Versatility Factor is a must-read for everyone whose success is dependent on working with others."--$bAmazon.com. 606 $aInterpersonal communication 606 $aCommunication 606 $aInterpersonal relations 606 $aSuccess$xPsychological aspects 606 $aSelf-actualization (Psychology) 606 $aBusiness communication 615 0$aInterpersonal communication. 615 0$aCommunication. 615 0$aInterpersonal relations. 615 0$aSuccess$xPsychological aspects. 615 0$aSelf-actualization (Psychology) 615 0$aBusiness communication. 676 $a302 700 $aMyers$b John R.$01195040 702 $aPfaffhausen$b Henning 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910794998103321 996 $aThe versatility factor$93843890 997 $aUNINA