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010   $a1-78769-929-3
010   $a1-78769-931-5
035   $a(CKB)4100000011611508
035   $a(MiAaPQ)EBC6404631
035   $a(UtOrBLW)9781787699311
035   $a(EXLCZ)994100000011611508
100   $a20201216h20202021  uy             0
101 0 $aeng
135   $aurun|||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 00$aLean six sigma in higher education $ea practical guide for continuous improvement professionals in higher education /$fedited by Jiju Antony (Heriot Watt University, UK)
210  1$aBingley, England :$cEmerald Publishing Limited,$d[2021]
210  4$d©2021
215   $a1 online resource (257 pages) $cillustrations
300   $aIncludes index.
311   $a1-78769-930-7 
327   $aPrelims -- Chapter 1 An overview of lean six sigma -- Chapter 2 Academic leadership  their culture and characteristics -- Chapter 3 Lean six sigma in higher education: state-of-the-art findings and agenda for future research -- Chapter 4 Challenges in the deployment of LSS in the higher education sector: viewpoints from leading academics and practitioners -- Chapter 5 Readiness factors for the implementation and deployment of lean six sigma (or operational excellence) in higher education -- Chapter 6 Basic lean six sigma tools for higher education -- Chapter 7 Perceived non-value added activities in the research grant application process  through a lean six sigma lens -- Chapter 8 Voice of the customer in higher education -- Chapter 9 A lean six sigma maturity model for higher education institutions -- Chapter 10 Lean six sigma roadmap for implementation in higher education sector -- Chapter 11 Six sigma and big data -- Chapter 12 Case studies of lss in higher education -- Index.
330   $aThis book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class efficiency and effectiveness. It showcases various studies carried out by leading research scholars, academics and practitioners.
606   $aUniversities and colleges$xAdministration
606   $aEducation$xHigher$2bisacsh
606   $aColleges of higher education$2bicssc
615  0$aUniversities and colleges$xAdministration.
615  7$aEducation$xHigher.
615  7$aColleges of higher education.
676   $a658.4013
702   $aAntony$b Jiju
801  0$bUtOrBLW
801  1$bUtOrBLW
906   $aBOOK
912   $a9910794238003321
996   $aLean six sigma in higher education$93819761
997   $aUNINA