LEADER 02880nam 2200481 450 001 9910794076103321 005 20230817183911.0 010 $a981-4881-39-2 024 7 $a10.1355/9789814881395 035 $a(CKB)4100000010349106 035 $a(MiAaPQ)EBC6109622 035 $a(DE-B1597)546467 035 $a(OCoLC)1141526530 035 $a(DE-B1597)9789814881395 035 $a(Au-PeEL)EBL6109622 035 $a(EXLCZ)994100000010349106 100 $a20220523d2019 uy 0 101 0 $aeng 135 $aur||#|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aE-commerce for Malaysian SMEs in selected services $ebarriers and benefits /$fTham Siew Yean and Andrew Kam Jia Yi 210 1$aSingapore :$cISEAS Yusof Ishak Institute,$d[2019] 210 4$dİ2019 215 $a1 online resource (48 p.) 225 1 $aTrends in Southeast Asia ;$vNumber 16 311 $a981-4881-38-4 327 $tFront matter --$tFOREWORD --$tE-commerce for Malaysian SMEs in Selected Services: Barriers and Benefits --$tCONCLUSION --$tAPPENDIX: SURVEY RESULTS 330 $aFindings from a recent survey done to identify the barriers and benefits of e-commerce for Malaysian SMEs in the retail and food and beverage services indicate that both e-commerce adopters and non-adopters are similar in that they perceive the CEO or decision-maker to be the most important factor in the adoption of e-commerce. The relative importance of the other three main factors (namely, organizational, technological and environmental) differ for adopters and non-adopters. Likewise, there are also differences in response based on firm size. Based on the survey findings, Malaysia needs to shift from one-size-fits-all strategies to a more nuanced policy response that addresses the differences in perceived barriers of adopters and non-adopters and which is also cognizant of firm size. Grant recipients are more concerned about technological and environmental factors, indicating that grants need henceforth to be accompanied by appropriate policies that address these two barriers. The perceived benefits focus more on the domestic market than on exports. Getting firms to invest in e-commerce does not automatically lead to export. Exporting via e-commerce requires complementary policies that focus on specific issues, such as digital marketing at the targeted export destination. 410 0$aTrends in Southeast Asia ;$vNumber 16. 606 $aSmall business$zMalaysia 615 0$aSmall business 676 $a338.64209595 700 $aTham$b Siew Yean$01543941 702 $aKam$b Andrew Jia Yi 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910794076103321 996 $aE-commerce for Malaysian SMEs in selected services$93797741 997 $aUNINA