LEADER 02751nam 22004215 450 001 9910793684403321 005 20220930163122.0 010 $a0-300-24531-9 024 7 $a10.12987/9780300245318 035 $a(CKB)4100000008343281 035 $a(MiAaPQ)EBC5783696 035 $a(DE-B1597)540572 035 $a(OCoLC)1103320164 035 $a(DE-B1597)9780300245318 035 $a(PPN)241247888 035 $a(EXLCZ)994100000008343281 100 $a20200406h20192019 fg 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBehind the screen $econtent moderation in the shadows of social media /$fSarah T. Roberts 210 1$aNew Haven, CT :$cYale University Press,$d[2019] 210 4$dİ2019 215 $a1 online resource (277 pages) 311 $a0-300-23588-7 327 $tFrontmatter --$tContents --$tIntroduction. Behind the Internet --$t1. Behind the Screen --$t2. Understanding Commercial Content Moderation --$t3. Screening in Silicon Valley --$t4. "I Call Myself a Sin-Eater" --$t5. "Modern Heroes" --$t6. Digital Humanity --$tNotes --$tAcknowledgments --$tIndex 330 $aAn eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material-sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people "behind the screen" offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age. 606 $aSocial media$xSocial aspects 615 0$aSocial media$xSocial aspects. 676 $a302.231 700 $aRoberts$b Sarah T$c(Professor of information studies),$4aut$4http://id.loc.gov/vocabulary/relators/aut$01574880 801 0$bDE-B1597 801 1$bDE-B1597 912 $a9910793684403321 996 $aBehind the screen$93851379 997 $aUNINA