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035   $a(OCoLC)870244284
035   $a(EXLCZ)993710000001409259
100   $a20140210h20142014  uy|            0
101 0 $aeng
135   $aurcnu||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aConfiguration management $eexpert guidance for IT service managers and practitioners /$fShirley Lacy and David Norfolk
205   $aRevised edition.
210  1$aSwindon :$cBCS,$d[2014]
210  4$d2014
215   $a1 online resource (1 volume) $cillustrations
311   $a1-78017-228-1 
320   $aIncludes bibliographical references and index.
606   $aConfiguration management
615  0$aConfiguration management.
676   $a163
700   $aLacy$b Shirley$01472472
701   $aNorfolk$b David$0991753
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910793057103321
996   $aConfiguration management$93685289
997   $aUNINA