LEADER 02191oam 2200529 450 001 9910792846603321 005 20190911112721.0 010 $a1-62656-896-0 035 $a(OCoLC)982452522 035 $a(MiFhGG)GVRL98HZ 035 $a(EXLCZ)993710000001152597 100 $a20170327h20172017 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBreaking through gridlock $ethe power of conversation in a polarized world /$fJason Jay, Gabriel Grant 205 $aFirst edition. 210 $aOakland$cBerrett-Koehler Publishers 210 1$aOakland, California :$cBerrett-Koehler Publishers,$d[2017] 210 4$d?2017 215 $a1 online resource (xxii, 216 pages) $cillustrations 225 1 $aBK life book 225 0 $aGale eBooks 311 $a1-62656-895-2 320 $aIncludes bibliographical references and index. 327 $a1. How we get stuck : breakdowns in conversation -- 2. (In)authenticity : the key to getting unstuck -- 3. Know what you bring : the hidden baggage of conversations -- 4. Locate the bait : what we gain when conversations lose -- 5. Dare to share : moving past the talking points -- 6. Start talking : bringing conversations back to life -- 7. Embrace the tension : how our differences can make a difference -- 8. Widen the circle : building inclusive movements. 330 $aThis book offers advocates and aspiring change agents steps for opening the lines of communication when difficult or contentious conversations get stuck. 410 0$aBK life book. 517 $aA BK life book 517 $aBreaking Through Gridlock 606 $aInterpersonal communication 606 $aInterpersonal conflict 606 $aConversation 615 0$aInterpersonal communication. 615 0$aInterpersonal conflict. 615 0$aConversation. 676 $a302.34/6 700 $aJay$b Jason J.$01566910 702 $aGrant$b Gabriel$f1980- 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910792846603321 996 $aBreaking through gridlock$93837886 997 $aUNINA